<p>The following is our dispute-to-trade ratios over the last 5 months:</p>
<pre><code>2017.12: (55*2)/711 = 15.5%
2018.01: (50*2)/620 = 16.1%
2018.02: (30*2)/576 = 10.4%
2018.03: (40*2)/792 = 10.1%
2018.04: (45*2)/976 = 9.2%
</code></pre>
<p>The numerator is the estimated number of disputes arbitrated, taking my own values as tracked in the monthly reports above, and multiplying it by 2 to take into account the likely number of trades that <a class="user-mention" data-hovercard-user-id="33939632" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/keo-bisq">@keo-bisq</a> arbitrated as well.</p>
<p>The denominator is the total number of trades processed on the network in that month.</p>
<p>The resulting percentage is our "dispute rate".</p>
<p>I would estimate that we can get this value down to 6% just by fixing the known issue around dropped "Payment Sent" protocol messages (bisq-network/support#1174).</p>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/roles/issues/13#issuecomment-386782476">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AkpZtmyfz-Ps4k5hbjKxbID2OzUV0AP5ks5tvUD4gaJpZM4PL2iB">mute the thread</a>.<img src="https://github.com/notifications/beacon/AkpZtp3VXi0p_12jVVBArSfx23Iwtn3hks5tvUD4gaJpZM4PL2iB.gif" height="1" width="1" alt="" /></p>
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