<p><a class="user-mention" data-hovercard-user-id="3787397" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/CoenKuij">@CoenKuij</a>, I see that the transactions you pasted above have indeed ended up in a deposit transaction that was never paid out, meaning that this isn't just about a reimbursement of lost fees, but that it really is about trading funds and security deposits being locked up.</p>
<p>It looks like we'll need to do a manual payout on this, but it'll need to be done a little differently from the <a href="https://docs.bisq.network/manual-dispute-payout.html" rel="nofollow">usual instructions</a>, because neither <a class="user-mention" data-hovercard-user-id="33939632" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/keo-bisq">@keo-bisq</a> nor I have this trade in our arbitration queues. The main thing I need from you is the full text of the JSON contract for this trade. Can you find that and send it to me over a secure channel? You should be able to find it by going to the trade details on the failed trade and clicking the <code>View contract in JSON format</code> button.</p>
<p>You can send this to me securely via Keybase (I'm <code>@cbeams</code>), or via encrypted email at <a href="mailto:chris@beams.io">chris@beams.io</a> (my PGP key is available via public keyservers). Keybase is best, so we can just continue the chat there and go through the manual payout process together.</p>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/support/issues/82#issuecomment-391004074">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AkpZtrRpwzKHpsdipGS2fsF2fC5tb1h2ks5t1BvpgaJpZM4SlXTu">mute the thread</a>.<img src="https://github.com/notifications/beacon/AkpZtn7sooYrn2_lCciNAbmJX1pAYATwks5t1BvpgaJpZM4SlXTu.gif" height="1" width="1" alt="" /></p>
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