<h3>2018.07 Report</h3>
<p>I survey : the discourse forum, the slack (all channels), github, freenode, and reddit.<br>
I tried to reduce as much as possible the answering delay for the questions, because I think this is useful in helping the usability of Bisq. A great part of the first support is reassuring users, before detailing technical points. Users know they are not alone.<br>
I’m formally present 07:00-20:00 GMT. The full coverage with other intervenants is roughly 07:00-24:00 GMT which seems to satisfactorily cover the greatest part of Bisq’s users (BTC/EUR is our biggest pair).</p>
<p>Numbers : ~25 support/discourse, ~15/slack, 3/IRC, 8/reddit, 2/github. Total : 53  (+10/june)<br>
I point that the reddit number concerns only the last week of july. So maybe there is potential there.<br>
(I try to notice the support demands day by day, but atm I don’t see any real strong pattern emerging.)<br>
Activity summary :<br>
<a href="https://bisq.community/u/Homard/activity" rel="nofollow">https://bisq.community/u/Homard/activity</a><br>
<a href="https://www.reddit.com/user/Dieter_von_Bisq/comments/" rel="nofollow">https://www.reddit.com/user/Dieter_von_Bisq/comments/</a><br>
(Slack has no summary, neither GH for the comments, neither the Freenode IRC.)</p>
<p>Some little things to add (relatively to previous month) :</p>
<ul>
<li>when I can, I try to also answer potential contributors questions, at least to guide them in the Bisqland map</li>
<li>when there is a support thread where somebody more competent than me is already answering, I deliberately avoid jumping in (except if I have really something to add)</li>
<li>there are questions concerning windows, since I have 0 computer running windows, I’m often unable to help,</li>
<li>I may be wrong on some cases, it’s a good thing when more competent contributors correct me<br>
See also <a class="user-mention" data-hovercard-user-id="24721710" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/alexej996">@alexej996</a>  2018.07 report above which I fully support.<br>
I rereaded <a class="user-mention" data-hovercard-user-id="301810" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/cbeams">@cbeams</a>  own 2018.01 report (and others), and I agree that, even if demanding, support (and guidance in Bisqland) are very educative tasks.</li>
</ul>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/roles/issues/64#issuecomment-409169322">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AkpZtlEbL-WGU_LA45EPrGuhzv4HVSCuks5uMC2GgaJpZM4RW4Jm">mute the thread</a>.<img src="https://github.com/notifications/beacon/AkpZtl-SHZ7kVOogwmuSKP6Q2LJrWRZdks5uMC2GgaJpZM4RW4Jm.gif" height="1" width="1" alt="" /></p>
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