<p>A common source of disputes goes as follows:</p>
<ol>
<li>
<p>Buyer has multiple payment accounts of the same type set up in Bisq->Accounts, e.g. two SEPA accounts, their own and their wife's (on which they are a co-signer).</p>
</li>
<li>
<p>Buyer creates an offer, specifies their wife's SEPA account in the trade details.</p>
</li>
<li>
<p>Buyer goes to make payment and uses their own SEPA account instead of their wife's</p>
</li>
<li>
<p>Seller opens dispute, citing the discrepancy between expected SEPA account in the Bisq trade details and actual SEPA account in the payment details. Seller wants proof that the named party has actually authorized the account, requests photo ID, etc.</p>
</li>
</ol>
<p>As mentioned, these disputes are fairly common, and they tend to take a long time to resolve because of the photo ID requirement. For this reason, <strong>it would be good to prioritize some kind of UX improvement that makes it extra clear to the buyer which of their multiple SEPA accounts they should use to make payment for a given trade.</strong></p>
<p>Perhaps this is something that fits in well with the ongoing redesign effort.</p>
<p>/cc <a class="user-mention" data-hovercard-user-id="807505" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/pedromvpg">@pedromvpg</a>, <a class="user-mention" data-hovercard-user-id="170962" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/ripcurlx">@ripcurlx</a>, <a class="user-mention" data-hovercard-user-id="1449498" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/ManfredKarrer">@ManfredKarrer</a>, <a class="user-mention" data-hovercard-user-id="33939632" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/keo-bisq">@keo-bisq</a></p>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/bisq/issues/1733">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AkpZthNetGFr43SouEdY5MC41IDUwGQeks5uffcAgaJpZM4W-PFE">mute the thread</a>.<img src="https://github.com/notifications/beacon/AkpZtuyQsc9jFO5zEc177ug-NLGbLH9Wks5uffcAgaJpZM4W-PFE.gif" height="1" width="1" alt="" /></p>
<script type="application/json" data-scope="inboxmarkup">{"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/bisq-network/bisq","title":"bisq-network/bisq","subtitle":"GitHub repository","main_image_url":"https://assets-cdn.github.com/images/email/message_cards/header.png","avatar_image_url":"https://assets-cdn.github.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/bisq-network/bisq"}},"updates":{"snippets":[{"icon":"DESCRIPTION","message":"Make more prominent which payment account should be used to complete a given trade (#1733)"}],"action":{"name":"View Issue","url":"https://github.com/bisq-network/bisq/issues/1733"}}}</script>
<script type="application/ld+json">[
{
"@context": "http://schema.org",
"@type": "EmailMessage",
"potentialAction": {
"@type": "ViewAction",
"target": "https://github.com/bisq-network/bisq/issues/1733",
"url": "https://github.com/bisq-network/bisq/issues/1733",
"name": "View Issue"
},
"description": "View this Issue on GitHub",
"publisher": {
"@type": "Organization",
"name": "GitHub",
"url": "https://github.com"
}
},
{
"@type": "MessageCard",
"@context": "http://schema.org/extensions",
"hideOriginalBody": "false",
"originator": "AF6C5A86-E920-430C-9C59-A73278B5EFEB",
"title": "Make more prominent which payment account should be used to complete a given trade (#1733)",
"sections": [
{
"text": "",
"activityTitle": "**Chris Beams**",
"activityImage": "https://assets-cdn.github.com/images/email/message_cards/avatar.png",
"activitySubtitle": "@cbeams",
"facts": [
{
"name": "Repository: ",
"value": "bisq-network/bisq"
},
{
"name": "Issue #: ",
"value": 1733
}
]
}
],
"potentialAction": [
{
"name": "Add a comment",
"@type": "ActionCard",
"inputs": [
{
"isMultiLine": true,
"@type": "TextInput",
"id": "IssueComment",
"isRequired": false
}
],
"actions": [
{
"name": "Comment",
"@type": "HttpPOST",
"target": "https://api.github.com",
"body": "{\n\"commandName\": \"IssueComment\",\n\"repositoryFullName\": \"bisq-network/bisq\",\n\"issueId\": 1733,\n\"IssueComment\": \"{{IssueComment.value}}\"\n}"
}
]
},
{
"name": "Close issue",
"@type": "HttpPOST",
"target": "https://api.github.com",
"body": "{\n\"commandName\": \"IssueClose\",\n\"repositoryFullName\": \"bisq-network/bisq\",\n\"issueId\": 1733\n}"
},
{
"targets": [
{
"os": "default",
"uri": "https://github.com/bisq-network/bisq/issues/1733"
}
],
"@type": "OpenUri",
"name": "View on GitHub"
},
{
"name": "Unsubscribe",
"@type": "HttpPOST",
"target": "https://api.github.com",
"body": "{\n\"commandName\": \"MuteNotification\",\n\"threadId\": 385413444\n}"
}
],
"themeColor": "26292E"
}
]</script>