<p>I got from the arbitrators feedback about number of disputes and the rough distribution of the reasons.</p>
<p>Number of cases that month: 127 out of 1539 trades which is about 8%  (-> still too high)<br>
Number of real disputes ever: zero</p>
<p>Reasons:<br>
% Bugs: 40%<br>
% Bank issues: 25%<br>
% Usability issues: 25%<br>
% Users not pressing sent/received button: 8%<br>
% Future trades (cancel trade bc of volatility): 2%<br>
% Not responding at all: 0%<br>
% Scams: 0%</p>
<p>So we see that so far it has worked out well that the protection mechanisms in place kept scammers out. I think it is a reasonable assuption for the new protocol as well that we do not need to focus too much on the abuse cases if the system is designed in a way that it is not attractive for those.</p>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/proposals/issues/52#issuecomment-433663600">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AkpZtlTVNLnuZUYH1E_brAR5wAvhkJYoks5upOwNgaJpZM4X5lpw">mute the thread</a>.<img src="https://github.com/notifications/beacon/AkpZtiK4npCZ3avT4FCZgkxH7p2oUH3-ks5upOwNgaJpZM4X5lpw.gif" height="1" width="1" alt="" /></p>
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