<h3>2019.04 Report</h3>
<p>Activity was very heavy on the forum this month. And also on the slack and github.<br>
Alas mainly due to the running chargeback scam(s).</p>
<p>Numbers from the forum</p>
<table>
<thead>
<tr>
<th>Categories</th>
<th>5/1</th>
<th>5/1</th>
</tr>
</thead>
<tbody>
<tr>
<td>Support</td>
<td>1170</td>
<td>47</td>
</tr>
<tr>
<td>Development</td>
<td>188</td>
<td>8</td>
</tr>
<tr>
<td>Uncategorized</td>
<td>172</td>
<td>4</td>
</tr>
<tr>
<td>Payment methods</td>
<td>170</td>
<td>7</td>
</tr>
<tr>
<td>Trading</td>
<td>167</td>
<td>7</td>
</tr>
<tr>
<td>Altcoins</td>
<td>113</td>
<td>8</td>
</tr>
<tr>
<td>Promotion</td>
<td>111</td>
<td>1</td>
</tr>
<tr>
<td>Bisq DAO</td>
<td>31</td>
<td>4</td>
</tr>
<tr>
<td>Site Feedback</td>
<td>16</td>
<td>0</td>
</tr>
<tr>
<td>Legal/Compliance</td>
<td>9</td>
<td>0</td>
</tr>
<tr>
<td>Politics</td>
<td>7</td>
<td>0</td>
</tr>
</tbody>
</table>
<p>(See Alexej's report for the forum raw numbers : <a class="issue-link js-issue-link" data-error-text="Failed to load issue title" data-id="255026751" data-permission-text="Issue title is private" data-url="https://github.com/bisq-network/roles/issues/19" data-hovercard-type="issue" data-hovercard-url="/bisq-network/roles/issues/19/hovercard" href="https://github.com/bisq-network/roles/issues/19">#19</a>)</p>
<p>The support category is (as always) the most active. Dozens of posts about the scam. (The scam began end of march it seems).<br>
One problem is the appli error messages being too large, which makes hard to separate technical issues (mainly timeouts) from protection measures.<br>
The scam occupied most of the discussions, letting few place to deal properly with usual issues.<br>
I find that the users were/are quite comprehensive.</p>
<p>I got several questions which I was not able to fully answer because I myself had not enough detailed information concerning the scam. Some questions had to be redirected on Manfred.<br>
Maybe it could be useful that <a class="user-mention" data-hovercard-type="user" data-hovercard-url="/hovercards?user_id=1449498" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/ManfredKarrer">@ManfredKarrer</a> gives more information to the support ? (But I let him appreciate this point)</p>
<p>There were few questions concerning the DAO. Maybe it's simply because the UI is well done ;-)</p>
<p>The usual update message not being relayed on windows is also a problem (which will probably persist some time).</p>
<p>Due to the scam, april was really not a pleasant month for helping with the support. For my part I find it questionable to have to dedicate so much energy (+ legal risks + reimbursements) on a trading segment (fiats) which represented 6% of the total volume on Bisq this month. 6% of volume brought, ~90% of support consumed.<br>
On the same time, there was one (1) question concerning Monero, which was 91.5% of this month's volume (15 times more).<br>
This is a trend which is now present since more than 6 months.<br>
There is a question of balance which arises imo.</p>
<p>My activity on the forum : <a href="https://bisq.community/u/Homard/activity" rel="nofollow">https://bisq.community/u/Homard/activity</a> (94 posts)<br>
I got also several private messages, mainly about the scam.<br>
I was also more present on /r/bisq this month (and I'll continue).</p>
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