<p>I don't think it's possible to "lose" BSQ like that. Since it seems like you've already restarted Bisq a couple of times, you might want to try resyncing the SPV chain file like Manfred suggested.</p>
<p>Just hit this button in the bottom left of the Settings screen:</p>
<p><a target="_blank" rel="noopener noreferrer" href="https://user-images.githubusercontent.com/735155/61102847-9fa71b80-a43d-11e9-852b-11d886adfe47.png"><img src="https://user-images.githubusercontent.com/735155/61102847-9fa71b80-a43d-11e9-852b-11d886adfe47.png" alt="Screenshot from 2019-07-12 00-29-32" style="max-width:100%;"></a></p>
<p>The software will restart and take a few minutes to resync everything (more details <a href="https://docs.bisq.network/backup-recovery.html#resync-spv-chain" rel="nofollow">here</a>).</p>

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