<p>Just a couple of free and open source tools I found with a quick web search:</p>
<ul>
<li><a href="https://zammad.org/" rel="nofollow">https://zammad.org/</a> (<a href="https://github.com/zammad/zammad">https://github.com/zammad/zammad</a>)</li>
<li><a href="https://helpy.io/open-source-helpdesk" rel="nofollow">https://helpy.io/open-source-helpdesk</a> (<a href="https://github.com/helpyio/helpy">https://github.com/helpyio/helpy</a>)</li>
<li><a href="https://osticket.com/" rel="nofollow">https://osticket.com/</a> (<a href="https://github.com/osTicket/osTicket">https://github.com/osTicket/osTicket</a>)</li>
</ul>
<p>Does anyone have experience with those tools?</p>

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