<h2>Support team lead review</h2>
<p><a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/Bisq-knight/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/Bisq-knight">@Bisq-knight</a>, the request looks good, but please submit a cycle report on the support agent issue itself at <a class="issue-link js-issue-link" data-error-text="Failed to load issue title" data-id="286866911" data-permission-text="Issue title is private" data-url="https://github.com/bisq-network/roles/issues/64" data-hovercard-type="issue" data-hovercard-url="/bisq-network/roles/issues/64/hovercard" href="https://github.com/bisq-network/roles/issues/64">bisq-network/roles#64</a>. It's been a while since cycle reports have been done there, so it's good that you kick start it again here. I realize we haven't been tracking cases up until just recently, but any rough numbers you can give (number of cases, number of hours) will be appreciated. Also any general trends you experienced, i.e. common bugs or other problems that led users to support. Please comment here when that's done, and I'll do a final review. Thanks.</p>

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