<p></p>
<blockquote>
<p><em>This is a Bisq Network proposal. Please familiarize yourself with the <a href="https://docs.bisq.network/proposals.html" rel="nofollow">submission and review process</a>.</em></p>
</blockquote>
<p><a class="team-mention js-team-mention" data-error-text="Failed to load team members" data-id="3602213" data-permission-text="Team members are private" data-url="/orgs/bisq-network/teams/support/members" data-hovercard-type="team" data-hovercard-url="/orgs/bisq-network/teams/support/hovercard" href="https://github.com/orgs/bisq-network/teams/support">@bisq-network/support</a><br>
<a class="team-mention js-team-mention" data-error-text="Failed to load team members" data-id="3638317" data-permission-text="Team members are private" data-url="/orgs/bisq-network/teams/support-agents/members" data-hovercard-type="team" data-hovercard-url="/orgs/bisq-network/teams/support-agents/hovercard" href="https://github.com/orgs/bisq-network/teams/support-agents">@bisq-network/support-agents</a><br>
<a class="team-mention js-team-mention" data-error-text="Failed to load team members" data-id="2605731" data-permission-text="Team members are private" data-url="/orgs/bisq-network/teams/l1-support-agents/members" data-hovercard-type="team" data-hovercard-url="/orgs/bisq-network/teams/l1-support-agents/hovercard" href="https://github.com/orgs/bisq-network/teams/l1-support-agents">@bisq-network/l1-support-agents</a><br>
<a class="team-mention js-team-mention" data-error-text="Failed to load team members" data-id="3684510" data-permission-text="Team members are private" data-url="/orgs/bisq-network/teams/refund-agents/members" data-hovercard-type="team" data-hovercard-url="/orgs/bisq-network/teams/refund-agents/hovercard" href="https://github.com/orgs/bisq-network/teams/refund-agents">@bisq-network/refund-agents</a><br>
<a class="team-mention js-team-mention" data-error-text="Failed to load team members" data-id="3638323" data-permission-text="Team members are private" data-url="/orgs/bisq-network/teams/intern-support-agents/members" data-hovercard-type="team" data-hovercard-url="/orgs/bisq-network/teams/intern-support-agents/hovercard" href="https://github.com/orgs/bisq-network/teams/intern-support-agents">@bisq-network/intern-support-agents</a></p>
<p>I propose to fix the compensation for Support team members as follows</p>
<p>refund agent: 1000 USD<br>
burning man: 1000 USD<br>
mediators: 1000 USD<br>
support agents: 500 USD<br>
support interns: 0 USD</p>
<p>The previous per-case compensation disincentivizes support team members from reporting/fixing bugs because it would reduce their salary, but flat-rate compensation incentivizes support team members to report/fix bugs to get their case load down. We should always try to make incentives in Bisq align properly as much as possible.</p>

<p style="font-size:small;-webkit-text-size-adjust:none;color:#666;">—<br />You are receiving this because you are subscribed to this thread.<br />Reply to this email directly, <a href="https://github.com/bisq-network/proposals/issues/200">view it on GitHub</a>, or <a href="https://github.com/notifications/unsubscribe-auth/AJFFTNW6K6OVJNIMLOKY6YLRISMTBANCNFSM4LQ35PXQ">unsubscribe</a>.<img src="https://github.com/notifications/beacon/AJFFTNTOTFGVTB4LNNGOLSTRISMTBA5CNFSM4LQ35PX2YY3PNVWWK3TUL52HS4DFUVEXG43VMWVGG33NNVSW45C7NFSM4IXFU57Q.gif" height="1" width="1" alt="" /></p>
<script type="application/ld+json">[
{
"@context": "http://schema.org",
"@type": "EmailMessage",
"potentialAction": {
"@type": "ViewAction",
"target": "https://github.com/bisq-network/proposals/issues/200",
"url": "https://github.com/bisq-network/proposals/issues/200",
"name": "View Issue"
},
"description": "View this Issue on GitHub",
"publisher": {
"@type": "Organization",
"name": "GitHub",
"url": "https://github.com"
}
}
]</script>