<p></p>
<p>Thanks, <a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/Wrecktangl3/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/Wrecktangl3">@Wrecktangl3</a> for clarifying your original post.</p>
<p>I still think more information is needed to come to a decision on this refund request. It would be helpful to know the following:</p>
<p><a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/Wrecktangl3/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/Wrecktangl3">@Wrecktangl3</a> are you now claiming for 0.03 BTC (424.27 BSQ)?</p>
<p><a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/huey735/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/huey735">@huey735</a> did <a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/Wrecktangl3/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/Wrecktangl3">@Wrecktangl3</a> provide you with enough information on Keybase on 5th Jan to be able to verify there had been a bug in Bisq?</p>
<p><a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/huey735/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/huey735">@huey735</a> did <a class="user-mention" data-hovercard-type="user" data-hovercard-url="/users/Wrecktangl3/hovercard" data-octo-click="hovercard-link-click" data-octo-dimensions="link_type:self" href="https://github.com/Wrecktangl3">@Wrecktangl3</a> provide you with enough information on Keybase on 5th Jan to know that they had taken 4 trades? and if so were any attempts made to contact the mediator for those trades?</p>
<p>I think it is important to establish what has gone wrong with the trade.</p>
<p>It should be considered:</p>
<ol>
<li>How much personal responsibility traders have for their own trades</li>
<li>How much Bisq is liable for Bugs (I am assuming it is liable if bug are quickly identified)</li>
<li>How much Bisq is liable for the support provided</li>
</ol>
<p>If Bisq is liable for 2, and 3 above I think a proportion of the payouts made by the refund agents where one party is not communicating should be donated to the DAO in the way of burning BSQ. This would provide a sort of insurance for situations if or when Bisq is liable for users losing funds.</p>

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