<p></p>
<blockquote>
<p>Yes, I was thinking about this already in the past. Something like: If the client is running and no offer is taken or created for x amount of minutes prompt the user if she could provide feedback why she is not proceeding and directing the user to a web form to do so.</p>
</blockquote>
<p>Anyway to do this at uninstall process? lol. Because then you know they're truly gone.</p>
<p>Would be interested in what time this would trigger... if it was providing handy FAQ's, a prompt of sorts / directions to some of their concerns / pushing to Keybase community for help & assistance etc.. could certainly drop the rate.</p>
<p>And then at bottom an onboarding feedback form they can fill out.</p>
<p>But most definitely something that captures pre-trade data about why its not been actioned... with lots of thought of all cases.</p>
<p>Fee's too high?<br>
Not clear enough?<br>
Unsure of what to do? etc.</p>

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