<p></p>
<h2>Cycle 24 support report</h2>
<p>27 total cases.</p>
<ul>
<li>About 22 of them are traders not responding. It's not only sellers, but buyers as well.
<ul>
<li>In one case they replied to arbitration, trader wasn't aware that the offer was taken.</li>
<li>Some of this cases had previous issues at mediation, like not being able to confirm or banking issues.</li>
</ul>
</li>
<li>1 case for CBM could not happen again since now this payment method is geographically restricted. Taker wanted that BTC buyer sent fiat to a very different economic and geographic area.</li>
</ul>
<p>If a trader did not reply to arbitration, I did not reimburse the total amount donated to the DAO address. This way, the <code>traders not responding</code> issue does not suppose a cost for the DAO. The amount of the penalties is 5 to 30% of the security deposit. At Cycle 24, the DAO kept 0.056BTC from unresponsive traders.</p>

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