<p></p>
<h2>Cycle 28</h2>
<ul>
<li>
<p>Been available on Keybase from 7:30pm - 9:30pm Monday to Sunday. But active all day answering messages.</p>
</li>
<li>
<p>Assisted numerous users with fee reimbursements, failed trades, unable to confirm and funds shown as locked even after doing a resync.</p>
</li>
<li>
<p>Been in constant communication with devs when issues occur.</p>
</li>
<li>
<p>Weekly support Calls, all took place this cycle except 1.</p>
</li>
</ul>
<p>the main BUGS for this cycle are:</p>
<p><strong>- Banking Issues</strong></p>
<p>Banks not accepting payments, Monthly payment limit allowed, Making a payment from the wrong account.</p>
<p><strong>- Messages not arriving to peer</strong></p>
<p>It seems it has to do with the Hibernating mode, currently preparing a fix to solve this.</p>
<p><strong>- Funds showing as locked when the trade fails</strong>: SPV resync doesn't always fix this, when this happens the easiest is to delete the ClosedTrades and FailedTrades files in the db folder.</p>
<p><strong>- BTC seller being unable to confirm that they received the payment or stuck in stage 2.:</strong></p>
<p>This issue has been fixed for the most part, all problems with users not being able to move from stage 2 to 3 have to do with the payment period having expired</p>

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