[bisq-network/proposals] [WIP] Migrate from Slack to an alternative platform (#54)

vycoreb notifications at github.com
Sun Nov 4 18:32:14 UTC 2018


everything depends on use cases and there is no magic bullet for everything. i have used your slack a bit, some other slacks in the past and also discords and irc which are similar in some ways.

for the use case of arbitration/customer support tox might be slightly higher friction than slack because you have to download and run a binary. but then the account creation is easier (only username and password for tox). but regarding that use case it might be worth considering that even looking up and joining a slack is too much for many people. i talked to another user of bisq about his experience with it and he told me that one reason that he cannot recommend bisq to less technical people is because sometimes there are issues that require support but he thinks that the process of joining slack etc. to get support is too complicated for a non-technical user. but he would recommend it if we could simplify it and have a feature like on some websites they have a "click here to start a live chat with customer service" thing in the lower right corner.

another use case to consider is that for some users and contributors it is important to maximize the amount of privacy for some discussions that do not have to be public and therefore should not be public. there is no reason for the entire world to know that alice bought some monero and had an issue, bob made a decent amount of money trading and chris is an important contributor (= attack vector).

so the best choice really depends on the use cases. sometimes convenience is more important, sometimes security is important. its good to at least have both options. i wanted to suggest this as an additional option. if you find something else more useful that is perfectly fine.

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