[bisq-network/support] Fee reimbursement for trade 4955784 (#141)

[Chris Beams]

> I did receive the request on MoneyBeam in N26 and I DID pay it (226 euroes):

No payment should have been made, because the transactions for this trade never completed. The deposit transaction was never broadcast, and you should not have had the opportunity to see and/or click on a 'Payment Started' button. Are you saying that you've paid 226 EUR to the seller and never received the seller's BTC for this trade? Are you absolutely sure? We would have to re-open this dispute, contact the seller, confirm that he received your payment, and ask him to send you the BTC directly, outside of the Bisq app. Please make absolutely certain this is necessary, because it's a bit of a hassle to make that happen.

To be clear, this GitHub issue was created to reimburse you and the seller for lost transaction fees due to this failed trade—not to "reimburse" your EUR payment. The EUR payment never should have been made in the first place. Nevertheless, we'll get this sorted out if indeed you did send payment to the seller prematurely.



> I'm in the middle of other two erroneous trades and believed that request to be the resolution of them (same amount). **Can I and how do I get reimbursed? (or get the BTC)**

These should be handled independently, in their own disputes. If you have not opened disputes for them yet, please do with CMD-O. Please let me know what the trade IDs for each are, and I'll see if I'm the arbitrator. We can follow up from there.



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