[bisq-network/bisq] Add more instructions at dispute system message (#2428)

[Devin Bileck]

devinbileck commented on this pull request.

Nit
Mostly just some grammatical issues. I noticed there may be a few other phrases that could be reworked as well, but I think @m52go might be better suited to do that than myself.

> @@ -107,7 +107,7 @@ protected void addMessage() {
         String fontStyleClass = smallScreen ? "small-text" : "normal-text";
         messageLabel.getStyleClass().add(fontStyleClass);
         HyperlinkWithIcon hyperlinkWithIcon = addHyperlinkWithIcon(gridPane, ++rowIndex, Res.get("tacWindow.arbitrationSystem"),
-                "https://bisq.network/arbitration_system.pdf");
+                "https://bisq.network//docs/exchange/arbitration-system");

double slash

> @@ -827,14 +827,26 @@ Please use this method only if you are sure that the software is not working as
 If you have problems or questions, please review the FAQ on the \
 bisq.network web page or post in the Bisq forum in the Support section.
 
-support.initialInfo=Please note the basic rules for the dispute process:\n\
-1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \
+  Add as much information as possible to speed up dispute resolution time.\n\n\
+  Here is a check list for information you should provide:\n\
+  \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \

Should be "Did you **make**..."

> @@ -827,14 +827,26 @@ Please use this method only if you are sure that the software is not working as
 If you have problems or questions, please review the FAQ on the \
 bisq.network web page or post in the Bisq forum in the Support section.
 
-support.initialInfo=Please note the basic rules for the dispute process:\n\
-1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \
+  Add as much information as possible to speed up dispute resolution time.\n\n\
+  Here is a check list for information you should provide:\n\
+  \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \
+  button in the application?\n\
+  \t● If you are the BTC seller: Did you received the Fiat or Altcoin payment? If so, did you click the 'payment received' \

Should be "Did you **receive**..."

> -1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \
+  Add as much information as possible to speed up dispute resolution time.\n\n\
+  Here is a check list for information you should provide:\n\
+  \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \
+  button in the application?\n\
+  \t● If you are the BTC seller: Did you received the Fiat or Altcoin payment? If so, did you click the 'payment received' \
+  button in the application?\n\
+  \t● Which version of Bisq are you using?\n\
+  \t● Which operating system are you using?\n\
+  \t● If you encountered a software bug with failed transactions please consider to start over with a new data directory.\n\
+  \t  It can be that some data are corrupted which can cause repeated bugs. \n\

This sentence seems awkward. Perhaps can be reworded to something like "It is possible that data has become corrupt which can cause ongoing issues."

> -support.initialInfo=Please note the basic rules for the dispute process:\n\
-1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \
+  Add as much information as possible to speed up dispute resolution time.\n\n\
+  Here is a check list for information you should provide:\n\
+  \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \
+  button in the application?\n\
+  \t● If you are the BTC seller: Did you received the Fiat or Altcoin payment? If so, did you click the 'payment received' \
+  button in the application?\n\
+  \t● Which version of Bisq are you using?\n\
+  \t● Which operating system are you using?\n\
+  \t● If you encountered a software bug with failed transactions please consider to start over with a new data directory.\n\

Rather than stating "a software bug", perhaps can just generalize it to "an issue"

> @@ -827,14 +827,26 @@ Please use this method only if you are sure that the software is not working as
 If you have problems or questions, please review the FAQ on the \
 bisq.network web page or post in the Bisq forum in the Support section.
 
-support.initialInfo=Please note the basic rules for the dispute process:\n\
-1. You need to respond to the arbitrator's requests within 2 days.\n\
-2. The maximum period for a dispute is 14 days.\n\
-3. You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
-4. You accepted the rules outlined in the wiki in the user agreement when you first started the application.\n\n\
-Please read more about the dispute process in our wiki:\nhttps://github.com/bisq-network/exchange/wiki/Arbitration-system
+support.initialInfo=Please send a description about your problem in the text field below. \

Should be "Please **enter**..."

> +  Add as much information as possible to speed up dispute resolution time.\n\n\
+  Here is a check list for information you should provide:\n\
+  \t● If you are the BTC buyer: Did you made the Fiat or Altcoin transfer? If so, did you click the 'payment started' \
+  button in the application?\n\
+  \t● If you are the BTC seller: Did you received the Fiat or Altcoin payment? If so, did you click the 'payment received' \
+  button in the application?\n\
+  \t● Which version of Bisq are you using?\n\
+  \t● Which operating system are you using?\n\
+  \t● If you encountered a software bug with failed transactions please consider to start over with a new data directory.\n\
+  \t  It can be that some data are corrupted which can cause repeated bugs. \n\
+  \t  See: https://bisq.community/t/how-to-switch-to-a-new-data-directory/6753\n\n\
+  Please make yourself familiar with the basic rules for the dispute process:\n\
+\t● You need to respond to the arbitrator's requests within 2 days.\n\
+\t● The maximum period for a dispute is 14 days.\n\
+\t● You need to cooperate with the arbitrator and provide the information they request to make your case.\n\
+\t● You accepted the rules outlined in the dispute document in the user agreement when you first started the application.\n\n\

Should this be a bullet item? Or part of the sentence above?
> Please make yourself familiar with the basic rules for the dispute process. You accepted the rules outlined in the dispute document in the user agreement when you first started the application.

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