[bisq-network/roles] Support Staff (#64)

[Harry MacFinned]

### Cycle2 Report (May 1st - June 8th)

Activity was quite similar as for the previous cycle. And also on the slack and github.

Numbers of threads in the forum

Categories      | May 1st | May | June 8th | Cycle2 |
----------------|---------|-----|----------|--------|
Support         |    1170 |  47 |     1230 |     60 |
Development     |     188 |   8 |      197 |     11 |
Uncategorized   |     172 |   4 |      175 |      3 |
Payment methods |     170 |   7 |      176 |      6 |
Trading         |     167 |   7 |      174 |      7 |
Altcoins        |     113 |   8 |      114 |      1 |
Promotion       |     111 |   1 |      115 |      4 |
Bisq DAO        |      31 |   4 |       36 |      5 |
Site Feedback   |      16 |   0 |       18 |      2 |
Legal/Compliance|       9 |   0 |       11 |      2 |
Politics        |       7 |   0 |        7 |      0 |

(See Alexej's report for the forum raw numbers : https://github.com/bisq-network/roles/issues/19)

The support category is (as always) the most active.

Noticeable posts on forum/github/slack :
- Still many posts about the scam beginning of may, but hopefully decreasing for the rest of the period.
- Some demands (recurrent) about **gift cards** being included in payment methods
- regular issues about users who didn't make a backup
- regular issues about users using too low fees
- Manfred's proposal for a new protocol with high deposit got regularly support
- issues with DAO sync at launch
- Randomly received BSQs -> https://bisq.community/t/randomly-received-26-06-bsq/7758
- bad experience with exchanges and tainted BTC (or something like) https://bisq.community/t/dirty-btc-coins-on-the-xmr-market/7798
- see also Alexej's own report for this cycle

As always, there is still a bunch of threads where, after asking his question, the initial poster never comes back.

Reading the forum/github/slack daily, the concerns about **scalability** remain the same as always. There is no improvement on this side (quite the opposite). 
It's not only a chicken and egg problem imo, but also a question of deadly embrace at work. Largely due to the doctrine about chargebacks, no new payment method has eg been added since months. It's a small erosion, but still an erosion.

My activity on the forum : https://bisq.community/u/Homard/activity (73 posts)
I was absent (without internet) from 09/05 to 15/05.
Reddit is regularly blocking access via the torbrowser, that's why I'm not present there.


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