[bisq-network/proposals] Fix The Broken Dispute Resolution System (#129)

[Peter at Clearwater-Trust.com]

> _This is a Bisq Network proposal. Please familiarize yourself with the [submission and review process](https://docs.bisq.network/proposals.html)._

<!-- Please do not remove the text above. -->

The current Mediator/Arbitrator system of dispute resolution is broken.

1. It invites and encourages coinlocking
2. It discourages market makers
3. It takes TOO LONG

Security should be the number one priority. Holding funds in escrow for a prolonged period of time IS NOT secure, efficient, safe, smart, viable, tenable.

How to fix the system:

Efficiency is safety.
DO NOT keep funds locked in escrow for longer than necessary. Once the arbitrator has provided input it should be immediately ruled on by an arbitrator. 5+ days is NOT going to work and makes BIsq completely useless for fiat trading. **A market maker is not going to create more offers while they wait 5-10-15 days to resolve a dispute that should take seconds for an arbitrator to rule on. (ie. UNRESPONSIVE TRADING PEER)** 

Train the mediators and arbitrators.
I don't know what is going on behind the Bisq curtain. It's not clear what the mediators/arbitrators are being told. If there was a recent failure in the system, (arbitrator releasing to the wrong trader) It is VERY LIKELY a training issue NOT a systemic failure that can be resolved with clever coding.

If we get this part wrong, none of the other proposals matter. 

The operating cost of an efficient exchange INCLUDES HUMANS that review broken trades. Humans cannot be coded out of a fiat system. If Bisq wants to be a fiat on-ramp we need to price in the cost of QUALITY DISPUTE RESOLUTION. 





 

-- 
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
https://github.com/bisq-network/proposals/issues/129
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bisq.network/pipermail/bisq-github/attachments/20191015/861f5341/attachment.html>