[bisq-network/bisq] Fee reimbursement for non-existing trade ID (timeout error) (#3418)

A1Z9 notifications at github.com
Mon Oct 28 09:59:26 UTC 2019


My opinion (from a user point of view) is the following:
All transactions (and by this I mean anything that changes your account balance) should have a built-in option that allows it to be handled/disputed/reported within the app.
There’s a clear difference between a bug/error that makes your Bisq experience less user-friendly and a bug/error that has a real impact on your account balance.
At the end of the day bugs always happen no matter what software you use, but I’m sure you would agree that some bugs/errors are critical and thus urgent to solve (those who have an impact on your account balance) while others are just nuisances that can be corrected whenever possible.
Critical bugs/errors affect users’ confidence in the platform and should have a built-in reporting mechanism (whether by the app reporting the issue on its own or allowing users to report issues within the app), while the vast majority of other bugs/errors and improvement suggestions can be treated differently (eventually outside the app) without raising any issues in terms of user privacy.
In my case I posted my problem on github (#3418) and after 12 days I still have zero feedback.

-- 
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
https://github.com/bisq-network/bisq/issues/3418#issuecomment-546874303
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bisq.network/pipermail/bisq-github/attachments/20191028/8d3df12d/attachment.html>


More information about the bisq-github mailing list