[bisq-network/proposals] Arbitration Action Protocol (#256)

leo816 notifications at github.com
Fri Aug 28 09:45:40 UTC 2020


> The RA follows the mediation suggestion most of the time, but increases the punishment for traders that abandons a trade. This is to incentivize the traders to accept the mediation as well as to compensate the honest trader for the extra time spent going through the RA. Since the RA does not have access to the mediation history, only to the summary, it would be helpful in difficult cases if the summary was a bit more extensive than the one-liners that are typically the case now.
> 
> The RA sees himself as person that decreases the friction of getting reimbursed, and that is why he follows the mediation suggestion. There will sometime be a mistake made by the mediators and in such cases the RA will correct the suggestion.

@RefundAgent I would also add that you should always contrast the new information you get from users. Particularly if it's just one party the one messaging you. On the latest case where the mediator made a mistake, the user rejected the mediation proposal but you still followed up and made the payout regardless of his warnings and without doing any research about the case. This diminishes the whole point of rejecting the proposal. That is precisely done for that purpose and it deserves at least, another look from the refund agent.

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