[bisq-network/bisq] Transaction stuck, can't open mediation because "deposit transaction" is missing (#4872)

polaris1205 notifications at github.com
Wed Dec 2 03:30:02 CET 2020


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### Description

I have a transaction that has been stuck since November 7, and when I try to open a support ticket, this is the error message it shows (See attached image below).

Also note, the trade period is stuck at 4 days, it doesn't count down.

#### Version

<!-- commit id or version number -->
1.4.2 when the error occured.
Currently running 1.5.0

### Steps to reproduce

<!--if you can reliably reproduce the bug, list the steps here  -->
I don't know how to reproduce this, but this is what happened:
1) When I initially took the offer to buy, BISQ crashed suddenly. Afterwards, an error message prevented me from initiating the application.
2) Upon reseacrch, I realized my wallet got corrupted, so I deleted the wallet file, reopened BISQ, and finally used the seed to restore. 
3) My wallet balance now showed 0 BTC (I had a balance since I transferred BTC for the deposit).
4) I tried to do an SPV re-sync, but after leaving it on for days, I gave up. (My processor was also running very hot/ max capacity)
5) I imported the wallet seed into Electrum, and was able to salvage the BTC I had transferred. But the transaction on BISQ has remained stuck ever since, and the seller still has his BTC locked in there.

### Expected behaviour

<!--description of the expected behavior -->

### Actual behaviour

<!-- explain what happened instead of the expected behaviour -->

### Screenshots

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![Capture](https://user-images.githubusercontent.com/66457627/100819738-bd9e6300-341a-11eb-8adb-d839d41191ad.JPG)


#### Device or machine

<!-- device/machine used, operating system -->

HP-Envy-15 2040nr (2012)
Windows 7

#### Additional info

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https://github.com/bisq-network/bisq/issues/4872
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