[bisq-network/roles] L1 Support Agent (#64)

[leo816]

## Cycle 20

- Been available on Keybase from 7:30pm - 9:30pm Monday to Sunday. But active all day answering messages. this has been the most busy cycle up until now. Getting several cases per day on keybase.

- Assisted numerous users with fee reimbursements, failed trades, unable to confirm and funds shown as locked even after doing a resync.

- Been in constant communication with devs when issues occur. and had to do 3 manual payouts.

- Main issue this cycle has also been users not being able to confirm they received the payment/ "payment received button". We've had less messages that didn't arrive but we've seen a few cases since the new update. likely trades that started with the previous version.

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