[bisq-network/roles] Mediator (#83)
Bisq-knight
notifications at github.com
Mon Dec 28 13:24:55 CET 2020
# Cycle 20 Report
We're still dealing with multiple cases caused by the bug where traders could not press the button to move to the next stage.
This cycle was roughly the same in terms of distribution of reasons as last cycle, just slightly less (showing only closed cases based on the CSV report):
| Reason | Cycle 19 | Cycle 20 |
|----------------------- |---------- |---------- |
| BANK_PROBLEMS | 5 | 2 |
| BUG | 30 | 19 |
| OTHER | 16 | 13 |
| PEER_WAS_LATE | 10 | 10 |
| SELLER_NOT_RESPONDING | 4 | 2 |
| TRADE_ALREADY_SETTLED | 7 | 9 |
| USABILITY | 1 | |
| WRONG_SENDER_ACCOUNT | 2 | 1 |
| (empty) | | 8 |
| Total Result | 75 | 64 |
note: the CSV report has a few empty values, I'm talking to Chimp to figure if that's a definition issue or some problem generating the report or else, thus the discrepancy between 64 and 80 closed cases in the cycle.
```
Total Cases closed in Cycle: 80
Still open: 10
Total cases in cycle: 90
```
<details>
<summary>Click to see report!</summary>
``` Mediator report
Dispute nr.: 345
Trade date: 2020 11 25 19:49:58
Opening date: 2020 11 30 01:37:28
Close date: 2020 12 10 19:47:33
Dispute duration: 10 days, 18 hours, 10 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.019 BTC (Seller)
Reason: OTHER
Summary notes: Buyer tried to break the trade protocol. Also he didn't answer any of the mediatorś messages
Dispute nr.: 346
Closed during cycle: 19
Trade date: 2020 11 27 18:15:27
Opening date: 2020 11 30 12:28:23
Close date: 2020 12 08 08:02:45
Dispute duration: 7 days, 19 hours, 34 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.25 BTC
Buyer/seller security deposit: 0.0875 BTC/0.0875 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.3375 BTC/0.0875 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders faced a delay at first then settled on completing the trade normally. Seller confirmed getting the fiat payment in full
Dispute nr.: 347
Trade date: 2020 11 28 12:14:02
Opening date: 2020 11 30 16:25:19
Close date: 2020 12 21 11:11:33
Dispute duration: 20 days, 18 hours, 46 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0693 BTC
Buyer/seller security deposit: 0.01386 BTC/0.01386 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.01386 BTC/0.08316 BTC (Seller)
Reason: PEER_WAS_LATE
Summary notes: BUyer stopped responding. Seller wanted to get his BTC asap
Dispute nr.: 348
Closed during cycle: 19
Trade date: 2020 11 28 15:26:31
Opening date: 2020 11 30 19:11:21
Close date: 2020 12 04 13:45:46
Dispute duration: 3 days, 18 hours, 34 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0306 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.006 BTC/0.0366 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx id did not broadcast. traders were instructed to spc resync after the conclusion of mediation
Dispute nr.: 349
Closed during cycle: 19
Trade date: 2020 11 28 13:47:10
Opening date: 2020 11 30 21:08:39
Close date: 2020 12 01 10:46:57
Dispute duration: 13 hours, 38 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Seller mentioned having some issues. But the transaction is concluded in the blockchain.
Dispute nr.: 350
Closed during cycle: 19
Trade date: 2020 11 24 17:11:53
Opening date: 2020 12 01 16:52:20
Close date: 2020 12 04 13:39:50
Dispute duration: 2 days, 20 hours, 47 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: seller can' t press the confirmation button. Seller confirmed getting the payment
Dispute nr.: 351
Closed during cycle: 19
Trade date: 2020 11 30 19:23:02
Opening date: 2020 12 01 19:30:06
Close date: 2020 12 07 08:07:45
Dispute duration: 5 days, 12 hours, 37 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.0231 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.003 BTC/0.0321 BTC (Seller)
Reason: OTHER
Summary notes: Buyer is not responding
Dispute nr.: 352
Closed during cycle: 19
Trade date: 2020 12 01 18:56:10
Opening date: 2020 12 01 20:39:42
Close date: 2020 12 06 16:01:22
Dispute duration: 4 days, 19 hours, 21 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.02 BTC
Buyer/seller security deposit: 0.007 BTC/0.007 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.027 BTC/0.007 BTC (Buyer)
Reason: OTHER
Summary notes: Seller said deposit tx failed, but it didn't. Buyer sent the funds.
Dispute nr.: 353
Closed during cycle: 19
Trade date: 2020 10 01 11:31:35
Opening date: 2020 12 01 23:48:42
Close date: 2020 12 04 13:32:03
Dispute duration: 2 days, 13 hours, 43 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.0434 BTC
Buyer/seller security deposit: 0.0217 BTC/0.0217 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.0217 BTC/0.0651 BTC (Seller)
Reason: OTHER
Summary notes: deposit transaction failed to broadcast. Traders were instructed on how to validate that the funds are with them.
Dispute nr.: 354
Closed during cycle: 19
Trade date: 2020 11 30 21:20:30
Opening date: 2020 12 02 19:13:32
Close date: 2020 12 06 15:25:48
Dispute duration: 3 days, 20 hours, 12 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.0125 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.0215 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller did not reply any messages
Dispute nr.: 355
Closed during cycle: 19
Trade date: 2020 12 01 22:47:15
Opening date: 2020 12 02 20:47:39
Close date: 2020 12 03 16:53:35
Dispute duration: 20 hours, 5 minutes
Payment method: TransferWise
Currency: Romanian Leu (RON)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed recieving the payment. Bug with the button not showing agian
Dispute nr.: 356
Trade date: 2020 12 01 19:00:44
Opening date: 2020 12 02 22:11:50
Close date: 2020 12 10 19:21:15
Dispute duration: 7 days, 21 hours, 9 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: minor delay
Dispute nr.: 357
Closed during cycle: 19
Trade date: 2020 12 03 18:13:04
Opening date: 2020 12 03 18:23:35
Close date: 2020 12 04 13:07:54
Dispute duration: 18 hours, 44 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: button bug. seller confirmed getting the payment
Dispute nr.: 358
Trade date: 2020 12 04 18:35:20
Opening date: 2020 12 04 18:57:14
Close date: 2020 12 26 17:39:45
Dispute duration: 21 days, 22 hours, 42 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.0082 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.0172 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller never replied
Dispute nr.: 359
Trade date: 2020 12 04 20:48:27
Opening date: 2020 12 04 21:00:45
Close date: 2020 12 10 19:41:47
Dispute duration: 5 days, 22 hours, 41 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: traders had it solved already
Dispute nr.: 360
Trade date: 2020 11 30 22:22:27
Opening date: 2020 12 04 23:12:03
Close date: 2020 12 10 20:25:12
Dispute duration: 5 days, 21 hours, 13 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller cannot press the button to confirm the payment arrived. Seller confirmed receiving the payment.
Dispute nr.: 361
Closed during cycle: 19
Trade date: 2020 12 04 22:35:18
Opening date: 2020 12 06 08:54:17
Close date: 2020 12 06 14:27:09
Dispute duration: 5 hours, 32 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.5301 BTC
Buyer/seller security deposit: 0.10602 BTC/0.10602 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.10602 BTC/0.63612 BTC (Seller)
Reason: BUG
Summary notes: trade cancelled. Buyer didn't send the payment as the deposit tx failed to broadcast. Traders were instructed to conclude the mediation and perform and SPV resync. if it doesn't work, please reopen the case
Dispute nr.: 362
Closed during cycle: 19
Trade date: 2020 12 02 10:04:01
Opening date: 2020 12 06 12:37:58
Close date: 2020 12 06 23:29:39
Dispute duration: 10 hours, 51 minutes
Payment method: National bank transfer
Currency: Czech Republic Koruna (CZK)
Trade amount: 0.015 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.021 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: button vanishing bug. Seller confirmed getting the payment
Dispute nr.: 363
Trade date: 2020 12 06 12:42:31
Opening date: 2020 12 06 12:43:11
Close date: 2020 12 26 17:48:52
Dispute duration: 20 days, 5 hours, 5 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.01447331 BTC/0.01447331 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.01447331 BTC/0.06447331 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx never broadcasted. traders were instructed on how to validate their balances. If further help is needed, please reach out on keybase @bisq_knight
Dispute nr.: 364
Trade date: 2020 12 02 20:30:49
Opening date: 2020 12 06 22:15:01
Close date: 2020 12 26 17:51:58
Dispute duration: 19 days, 19 hours, 36 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.019 BTC (Seller)
Reason: OTHER
Summary notes: Buyer never contacted seller nor made the payment. 20 days later he shows up asking to cancel. Making his peer wait will cost him his deposit
Dispute nr.: 365
Trade date: 2020 12 06 15:48:01
Opening date: 2020 12 07 12:13:43
Close date: 2020 12 10 19:13:02
Dispute duration: 3 days, 6 hours, 59 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.12 BTC
Buyer/seller security deposit: 0.018 BTC/0.018 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.138 BTC/0.018 BTC (Buyer)
Reason: BUG
Summary notes: Confirm Button not showing. Seller confirmed getting the payment
Dispute nr.: 366
Closed during cycle: 19
Trade date: 2020 12 01 18:19:11
Opening date: 2020 12 07 18:57:44
Close date: 2020 12 08 07:59:39
Dispute duration: 13 hours, 1 minute
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: minor delay by the seller
Dispute nr.: 367
Trade date: 2020 12 02 14:59:15
Opening date: 2020 12 08 20:53:46
Close date: 2020 12 10 19:12:39
Dispute duration: 1 day, 22 hours, 18 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: minor delay, traders agreed to conclude
Dispute nr.: 368
Trade date: 2020 12 08 08:48:02
Opening date: 2020 12 09 10:33:36
Close date: 2020 12 16 19:55:25
Dispute duration: 7 days, 9 hours, 21 minutes
Payment method: Revolut
Currency: US Dollar (USD)
Trade amount: 0.0625 BTC
Buyer/seller security deposit: 0.009375 BTC/0.009375 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.071875 BTC/0.009375 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Delay by the buyer due to a hardware failure on his side. traders agreed to conclude the trade normally
Dispute nr.: 369
Closed during cycle: 19
Trade date: 2020 12 07 13:15:42
Opening date: 2020 12 09 12:51:35
Close date: 2020 12 09 17:07:16
Dispute duration: 4 hours, 15 minutes
Payment method: Amazon eGift Card
Currency: Euro (EUR)
Trade amount: 0.0126 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.0186 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: minor delay due to amazon security checks on the buyer
Dispute nr.: 370
Trade date: 2020 12 06 23:20:27
Opening date: 2020 12 10 02:28:39
Close date: 2020 12 26 17:58:13
Dispute duration: 16 days, 15 hours, 29 minutes
Payment method: US Postal Money Order
Currency: US Dollar (USD)
Trade amount: 0.03 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.036 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: mediation openned by mistake. Traders seem to be having issues accepting mediation. Both were instructed to contact via keybase so we can attempt a manual payout @bisq_knight
Dispute nr.: 371
Trade date: 2020 12 08 06:23:25
Opening date: 2020 12 10 03:32:43
Close date: 2020 12 16 18:03:21
Dispute duration: 6 days, 14 hours, 30 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.014 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.02 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: no response but trade already settled on the blockchain
Dispute nr.: 372
Trade date: 2020 12 09 02:42:34
Opening date: 2020 12 10 15:43:53
Close date: 2020 12 13 18:57:35
Dispute duration: 3 days, 3 hours, 13 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.06 BTC
Buyer/seller security deposit: 0.040698 BTC/0.040698 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.100698 BTC/0.040698 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Seller couldn' t confirm payment received. He confirmed getting the fiat.
Dispute nr.: 373
Trade date: 2020 12 05 21:05:46
Opening date: 2020 12 10 20:27:40
Close date: 2020 12 11 01:16:09
Dispute duration: 4 hours, 48 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.009375 BTC/0.009375 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.009375 BTC/0.059375 BTC (Seller)
Reason: BUG
Summary notes: deposit tx did not broadcast, so the trade failed. The funds never left trader wallets. They are advised to do an SPV resync to see the balance back to normal
Dispute nr.: 374
Trade date: 2020 12 05 21:48:41
Opening date: 2020 12 10 20:29:28
Close date: 2020 12 11 01:16:59
Dispute duration: 4 hours, 47 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.009375 BTC/0.009375 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.009375 BTC/0.059375 BTC (Seller)
Reason: BUG
Summary notes: deposit tx did not broadcast. Traders are advised to do an SPV resync in order to make their wallets aware that the funds are not locked
Dispute nr.: 375
Trade date: 2020 12 09 11:11:44
Opening date: 2020 12 10 22:52:12
Close date: 2020 12 16 18:01:04
Dispute duration: 5 days, 19 hours, 8 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.0056 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.0116 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Seller confirmed getting the payment. Seller was intructed to find me on keybase to help him with his other trade
Dispute nr.: 376
Trade date: 2020 12 08 15:33:12
Opening date: 2020 12 11 01:08:23
Close date: 2020 12 16 17:59:11
Dispute duration: 5 days, 16 hours, 50 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.005 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.011 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Bisq's last version bug. Seller confirmed getting the payment
Dispute nr.: 377
Trade date: 2020 12 08 20:18:30
Opening date: 2020 12 11 14:06:09
Close date: 2020 12 13 18:48:59
Dispute duration: 2 days, 4 hours, 42 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0415 BTC
Buyer/seller security deposit: 0.010375 BTC/0.010375 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.051875 BTC/0.010375 BTC (Buyer)
Reason: BUG
Summary notes: Seller gets a message saying the buyer's payment was made with in incompatible version of bisq. We'll try to conclude the trade via mediation. If it doesnt work, we'll troubleshoot it over keybase
Dispute nr.: 378
Trade date: 2020 12 06 22:44:45
Opening date: 2020 12 11 22:04:59
Close date: 2020 12 12 12:32:27
Dispute duration: 14 hours, 27 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller can't confirm payment receieved. He said he did get the payment though
Dispute nr.: 379
Trade date: 2020 12 05 22:19:40
Opening date: 2020 12 12 00:12:35
Close date: 2020 12 16 17:58:34
Dispute duration: 4 days, 17 hours, 45 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.0138 BTC/0.0082 BTC (Buyer)
Reason: OTHER
Summary notes: Buyer sent the wrong amount and it will be taken from his deposit (15 EUR the difference + 20 EUR penalty for breaking the protocol ~ 0.0022 BTC)
Dispute nr.: 380
Trade date: 2020 12 11 21:05:03
Opening date: 2020 12 12 00:32:35
Close date: 2020 12 13 18:40:27
Dispute duration: 1 day, 18 hours, 7 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: Seller requested extra information from the buyer. Which caused a delay.
Dispute nr.: 381
Trade date: 2020 12 11 11:34:35
Opening date: 2020 12 12 08:57:49
Close date: 2020 12 12 10:15:47
Dispute duration: 1 hour, 17 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: seller can't press the confirm payment button. He confirmed getting the payment
Dispute nr.: 382
Trade date: 2020 12 09 09:36:15
Opening date: 2020 12 12 10:32:14
Close date: 2020 12 13 10:57:15
Dispute duration: 1 day, 0 hours, 25 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.013 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.019 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: minor misunderstanding between traders. Buyer was notified to write the payment reference correctly next time
Dispute nr.: 383
Trade date: 2020 12 10 17:51:47
Opening date: 2020 12 12 15:34:40
Close date: 2020 12 13 18:34:00
Dispute duration: 1 day, 2 hours, 59 minutes
Payment method: Altcoins
Currency: BSQ (BSQ)
Trade amount: 0.002 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.008 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: minor delay
Dispute nr.: 384
Trade date: 2020 12 12 03:53:35
Opening date: 2020 12 13 05:02:03
Close date: 2020 12 16 17:51:49
Dispute duration: 3 days, 12 hours, 49 minutes
Payment method: Amazon eGift Card
Currency: Euro (EUR)
Trade amount: 0.0661 BTC
Buyer/seller security deposit: 0.027704 BTC/0.027704 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.093804 BTC/0.027704 BTC (Buyer)
Reason: OTHER
Summary notes: Buyer bought an EUR gift card but to an Amazon site different than the one the Seller wanted. This was reported to developers so it can be avoided in the future. Trade will be completed normally as the seller can still use the giftcard, just on a different amazon site and buyer did his part with the information available
Dispute nr.: 385
Trade date: 2020 12 12 02:44:17
Opening date: 2020 12 13 11:52:23
Close date: 2020 12 13 18:26:58
Dispute duration: 6 hours, 34 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.0139 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.0199 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the fiat. Buyer canot click payment started
Dispute nr.: 386
Trade date: 2020 12 08 13:42:25
Opening date: 2020 12 13 20:04:55
Close date: 2020 12 14 01:32:56
Dispute duration: 5 hours, 28 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the fiat
Dispute nr.: 387
Trade date: 2020 12 14 15:14:03
Opening date: 2020 12 14 15:45:36
Close date: 2020 12 21 10:55:47
Dispute duration: 6 days, 19 hours, 10 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.25 BTC
Buyer/seller security deposit: 0.0375 BTC/0.0375 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.0375 BTC/0.2875 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx failed to broadcast, funds never left traders' wallets
Dispute nr.: 388
Trade date: 2020 12 12 16:04:21
Opening date: 2020 12 15 00:54:24
Close date: 2020 12 17 10:43:02
Dispute duration: 2 days, 9 hours, 48 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0179 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.0239 BTC/0.006 BTC (Buyer)
Reason: WRONG_SENDER_ACCOUNT
Summary notes: wrong account at first, seller refunded the buyer who then paid from the correct account
Dispute nr.: 389
Trade date: 2020 12 14 00:37:11
Opening date: 2020 12 15 02:04:59
Close date: 2020 12 26 18:01:34
Dispute duration: 11 days, 15 hours, 56 minutes
Payment method: Altcoins
Currency: BSQ (BSQ)
Trade amount: 0.0109 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.0169 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the BSQ. Traders seem to be having problems accepting mediation. Seller agreed to attempt arbitration.
Dispute nr.: 390
Trade date: 2020 12 09 13:16:59
Opening date: 2020 12 15 14:36:01
Close date: 2020 12 26 18:04:30
Dispute duration: 11 days, 3 hours, 28 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.003 BTC/0.019 BTC (Seller)
Reason: OTHER
Summary notes: Unresponsive buyer
Dispute nr.: 391
Trade date: 2020 12 15 03:29:54
Opening date: 2020 12 16 04:10:22
Close date: 2020 12 21 09:03:44
Dispute duration: 5 days, 4 hours, 53 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.023 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.032 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is not responding. Buyer provided proof of payment and was verified
Dispute nr.: 392
Trade date: 2020 12 15 06:44:43
Opening date: 2020 12 16 09:44:23
Close date: 2020 12 21 08:56:06
Dispute duration: 4 days, 23 hours, 11 minutes
Payment method: Altcoins
Currency: BSQ (BSQ)
Trade amount: 0.0027 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.0082 BTC/0.0065 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Buyer was late and seller thus wanted to cancel. Since buyer had already sent the payment he will be deducted 0.0005 BTC as penatly
Dispute nr.: 393
Trade date: 2020 12 14 10:20:54
Opening date: 2020 12 16 10:19:30
Close date: 2020 12 16 17:34:46
Dispute duration: 7 hours, 15 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.034 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.006 BTC/0.04 BTC (Seller)
Reason: TRADE_ALREADY_SETTLED
Summary notes: buyer opened trade with the wrong account. Both traders asked to cancel the trade normally
Dispute nr.: 394
Trade date: 2020 12 17 00:57:41
Opening date: 2020 12 18 00:49:54
Close date: 2020 12 27 21:43:52
Dispute duration: 9 days, 20 hours, 53 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Buyer was late. traders agreed to carry on
Dispute nr.: 395
Trade date: 2020 12 17 12:32:10
Opening date: 2020 12 18 17:03:06
Close date: 2020 12 26 18:07:18
Dispute duration: 8 days, 1 hour, 4 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.0065 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.006 BTC/0.0125 BTC (Seller)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders agreed to cancel the trade
Dispute nr.: 396
Trade date: 2020 12 17 19:42:11
Opening date: 2020 12 18 18:33:03
Close date: 2020 12 26 18:08:01
Dispute duration: 7 days, 23 hours, 34 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.04 BTC
Buyer/seller security deposit: 0.025 BTC/0.025 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.025 BTC/0.065 BTC (Seller)
Reason: TRADE_ALREADY_SETTLED
Summary notes: traders agred to cancel
Dispute nr.: 397
Trade date: 2020 12 17 13:57:31
Opening date: 2020 12 18 19:49:32
Close date: 2020 12 26 18:09:19
Dispute duration: 7 days, 22 hours, 19 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.02 BTC
Buyer/seller security deposit: 0.006926 BTC/0.006926 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.026926 BTC/0.006926 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the payment. Buyer had the issue of not being able to press " ayment started"
Dispute nr.: 398
Trade date: 2020 12 16 23:24:24
Opening date: 2020 12 18 21:47:00
Close date: 2020 12 26 18:11:39
Dispute duration: 7 days, 20 hours, 24 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.11 BTC
Buyer/seller security deposit: 0.033 BTC/0.033 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.143 BTC/0.033 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the payment. Buyer seems to be having problems moving the trade to the next step.
Dispute nr.: 399
Trade date: 2020 12 19 16:48:11
Opening date: 2020 12 19 18:10:45
Close date: 2020 12 26 18:12:23
Dispute duration: 7 days, 0 hours, 1 minute
Payment method: Altcoins Instant
Currency: BSQ (BSQ)
Trade amount: 0.0011 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.006 BTC/0.0071 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx failed to broadcast. traders were instructed on how to get te fee refund via github
Dispute nr.: 400
Trade date: 2020 12 19 19:44:19
Opening date: 2020 12 19 21:01:20
Close date: 2020 12 26 19:37:37
Dispute duration: 6 days, 22 hours, 36 minutes
Payment method: Altcoins Instant
Currency: Monero (XMR)
Trade amount: 2.00 BTC
Buyer/seller security deposit: 0.62357677 BTC/0.62357677 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 2.62357677 BTC/0.62357677 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: traders already settled without mediation
Dispute nr.: 401
Trade date: 2020 10 01 21:35:54
Opening date: 2020 12 19 21:49:53
Close date: 2020 12 26 19:45:14
Dispute duration: 6 days, 21 hours, 55 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.04 BTC
Buyer/seller security deposit: 0.00903 BTC/0.00903 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.04903 BTC/0.00903 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: trade already settled. Payout confirmed on the blockchain
Dispute nr.: 402
Trade date: 2020 12 16 20:20:31
Opening date: 2020 12 19 23:30:28
Close date: 2020 12 21 08:34:18
Dispute duration: 1 day, 9 hours, 3 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: buyer was delayed due to SPV file being corrupted. Worked after resyncing. Seller confirme getting the fiat
Dispute nr.: 403
Trade date: 2020 12 20 12:06:58
Opening date: 2020 12 20 18:40:29
Close date: 2020 12 26 19:54:01
Dispute duration: 6 days, 1 hour, 13 minutes
Payment method: TransferWise
Currency: Euro (EUR)
Trade amount: 0.17 BTC
Buyer/seller security deposit: 0.086575 BTC/0.086575 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.256575 BTC/0.086575 BTC (Buyer)
Reason: BUG
Summary notes: button not showing bug. Seller confirmed getting the payment
Dispute nr.: 404
Trade date: 2020 12 17 12:49:40
Opening date: 2020 12 21 13:01:10
Payment method: National bank transfer
Currency: Brazilian Real (BRL)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 405
Trade date: 2020 12 17 15:19:30
Opening date: 2020 12 21 23:51:12
Payment method: Interac e-Transfer
Currency: Canadian Dollar (CAD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 406
Trade date: 2020 12 18 12:44:50
Opening date: 2020 12 22 13:35:11
Payment method: National bank transfer
Currency: Brazilian Real (BRL)
Trade amount: 0.0185 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 407
Trade date: 2020 12 16 11:44:14
Opening date: 2020 12 22 13:38:51
Close date: 2020 12 26 19:58:34
Dispute duration: 4 days, 6 hours, 19 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.10 BTC
Buyer/seller security deposit: 0.015 BTC/0.015 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.115 BTC/0.015 BTC (Buyer)
Reason: BUG
Summary notes: Seller receveid the payment. Bug with the button not showing is preventing him from concluding the trade directly
Dispute nr.: 408
Trade date: 2020 12 21 09:08:19
Opening date: 2020 12 22 14:25:24
Close date: 2020 12 26 22:59:22
Dispute duration: 4 days, 8 hours, 33 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 1.00 BTC
Buyer/seller security deposit: 0.16538746 BTC/0.16538746 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 1.16538746 BTC/0.16538746 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Trade already settled
Dispute nr.: 409
Trade date: 2020 12 21 11:27:02
Opening date: 2020 12 22 14:56:57
Close date: 2020 12 26 23:02:07
Dispute duration: 4 days, 8 hours, 5 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.005 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.011 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Mediation was called by accident. the trade was already settled
Dispute nr.: 410
Trade date: 2020 12 22 10:30:32
Opening date: 2020 12 23 00:38:21
Close date: 2020 12 26 23:04:22
Dispute duration: 3 days, 22 hours, 26 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.005 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.011 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller confirmed getting the payment. He can' t press the button to release the funds on his end
Dispute nr.: 411
Trade date: 2020 12 21 15:32:42
Opening date: 2020 12 23 15:01:35
Close date: 2020 12 27 21:39:15
Dispute duration: 4 days, 6 hours, 37 minutes
Payment method: TransferWise
Currency: Australian Dollar (AUD)
Trade amount: 0.25 BTC
Buyer/seller security deposit: 0.0375 BTC/0.0375 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.0375 BTC/0.2875 BTC (Seller)
Reason: BANK_PROBLEMS
Summary notes: BUyer having trouble with funding his TW. He was instructed to avoid using this acount and fix the TW issues. Seller agreed to a normal cancellation
Dispute nr.: 412
Trade date: 2020 12 22 18:39:16
Opening date: 2020 12 24 01:17:19
Close date: 2020 12 26 23:09:01
Dispute duration: 2 days, 21 hours, 51 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller can' t press " payment confirmed", Seller confirmed getting the payment
Dispute nr.: 413
Trade date: 2020 12 20 15:21:13
Opening date: 2020 12 24 10:02:14
Close date: 2020 12 26 23:13:55
Dispute duration: 2 days, 13 hours, 11 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.00774 BTC/0.00774 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.00774 BTC/0.01774 BTC (Seller)
Reason: OTHER
Summary notes: transaction failed to broadcast. traders were instructed to request the fee refund and how to fix the wallet balance. If furhter help is needed, please reach out on keybase @bisq_knight
Dispute nr.: 414
Trade date: 2020 12 22 12:12:41
Opening date: 2020 12 24 13:47:01
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.012 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 415
Trade date: 2020 12 16 18:05:18
Opening date: 2020 12 25 10:06:23
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0089 BTC
Buyer/seller security deposit: 0.008655 BTC/0.008655 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 416
Trade date: 2020 12 19 12:16:04
Opening date: 2020 12 25 12:50:01
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 417
Trade date: 2020 12 23 05:27:19
Opening date: 2020 12 26 02:06:22
Close date: 2020 12 26 23:25:24
Dispute duration: 21 hours, 19 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.02 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.006 BTC/0.026 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx was not broadcast. Traders were instructed to SPV resync and to make a fee reimbursement request. If problems persist please contact via keybase @bisq_knight
Dispute nr.: 418
Trade date: 2020 12 20 22:07:38
Opening date: 2020 12 26 12:07:49
Close date: 2020 12 26 22:49:29
Dispute duration: 10 hours, 41 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.006 BTC/0.016 BTC (Seller)
Reason: OTHER
Summary notes: deposit tx failed to broadcast. Traders were instructed on how to get a fee reimbursement and how to get their wallets back on track. If problems persist, please reach out on keybase for further help @bisq_knight
Dispute nr.: 419
Trade date: 2020 12 25 13:15:34
Opening date: 2020 12 26 14:26:18
Close date: 2020 12 26 22:42:56
Dispute duration: 8 hours, 16 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.014 BTC
Buyer/seller security deposit: 0.00657295 BTC/0.00657295 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.02057295 BTC/0.00657295 BTC (Buyer)
Reason: BUG
Summary notes: Buyer can' t press the payment started button. Seller confirmed getting the payment
Dispute nr.: 420
Trade date: 2020 12 24 14:27:37
Opening date: 2020 12 26 16:23:04
Close date: 2020 12 26 23:26:38
Dispute duration: 7 hours, 3 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Buyer coulnd' t press the button " payment started" . Seller confirmed getting the fiat
Dispute nr.: 421
Trade date: 2020 12 27 09:16:34
Opening date: 2020 12 27 13:01:28
Payment method: Revolut
Currency: US Dollar (USD)
Trade amount: 0.0551 BTC
Buyer/seller security deposit: 0.00975821 BTC/0.00975821 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): / (Seller)
Dispute nr.: 422
Trade date: 2020 12 27 14:24:40
Opening date: 2020 12 27 16:25:44
Close date: 2020 12 27 21:17:02
Dispute duration: 4 hours, 51 minutes
Payment method: Altcoins Instant
Currency: Monero (XMR)
Trade amount: 0.25 BTC
Buyer/seller security deposit: 0.075 BTC/0.075 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.325 BTC/0.075 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: traders already solved the delay
Dispute nr.: 423
Trade date: 2020 12 22 03:09:43
Opening date: 2020 12 27 17:44:40
Close date: 2020 12 27 21:12:54
Dispute duration: 3 hours, 28 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.006 BTC/0.016 BTC (Seller)
Reason: BANK_PROBLEMS
Summary notes: buyer had issues with Zelle. traders agreed to cancel the trade
Dispute nr.: 424
Trade date: 2020 12 20 16:43:17
Opening date: 2020 12 27 21:00:50
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.002 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)
```
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