[bisq-network/roles] Arbitrator (formerly known as Refund Agent) (#93)

RefundAgent notifications at github.com
Thu Jul 16 17:45:54 UTC 2020


I've made a mistake and the traders involved got paid twice. The dispute was communicated to me on Keybase and was paid out April 16. The trade itself is from mid February. At that time it had not arrived as a dispute to my application and the buyer had to use Keybase to get reimbursed. The dispute did finally arrive to my application around July 10, that is several months after it should have come. I did not check whether the dispute was already paid out, since it has never happened before that a message arrives with a delay of about four months and I did pay it out again.
The payout TXIDs provided are correct. They are BTC-transactions and not Bisq-transactions.

I have sent messages to the buyer who got most of the BTC (2.04 BTC) but have so far not gotten any response. This has been done both in the application and on Keybase. The relevant mediator has done the same. The seller has since long stopped responding but has nevertheless been messaged.

I will now change my routines to avoid similar mistakes, for instance by carefully checking disputes against my fairly detailed notes. I nevertheless expect there will be more unusual cases where I will make mistakes similar to this one.

The developers should note that messages can apparently be delayed by many months and it would be very helpful if this bug could be corrected. 

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