[bisq-network/roles] Mediator (#83)

leo816 notifications at github.com
Tue Jul 21 14:17:20 UTC 2020


-I've had an issue with a user that could not click on "payment started" button.

### **Cycle 15 Report**
```
Total Cases in this Cycle: 23
Still open: 6
Closed: 17
```
New action protocol was proposed.

I will analyze the cycle up until today, will update it at the end of such cycle with the remaining information.

- 15% both parties agreed to cancel 
- 20% Trader provide the wrong information
- 40% BTC seller took longer to answer/make the payment
- 5% Unexperience, parties unsure of how the process works

This cycle I've had nearly no banking issues in comparison with cycle 14. Specially with Zelle and Revolut where we've had most problems lately.
Users have seemed to have learnt to solve the Revolut issue by creating a payment link/ using the username (@example) or just making a normal transfer using the IBAN revolution provides.

A clear take away from this is that most mediation tickets arise from users being impatient, they seem unnecessary and we will keep a close look into the following cycles to see if this trend continues. 

Another pending issue is the problem with users who never respond and trades end up going to arbitration which makes no sense for the other party that often has done everything correctly. Similarly, a BTC seller may release the funds after 10 days with no penalty at all, there must be some way to control this. (still working on this)



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