[bisq-network/roles] Refund Agent (#93)

[RefundAgent]

Report March 1 2020:

Paid out 11.4729727 BTC in 45 transactions until Feb 29 [1].
39 dispute cases are closed, 10 are open [2]. Some cases had 2 payouts to both traders.
Got reimbursed 73901 BSQ (26210 BSQ + 47691 BSQ) in past compensation requests [https://github.com/bisq-network/compensation/issues/447, https://github.com/bisq-network/compensation/issues/465].
I sold in total 195912.19 BSQ for 14.15 BTC in trades with the burningman [https://github.com//issues/80#issuecomment-579022534]. Due lack of accounting I over-sold BSQ to BTC. To enable a fresh start with a more solid strategy I prefer to remove those trades which have lead to the over-sell and start then with the posposal as suggested in #80 (comment).
If I deduct the trades which have exceeded the real demand for refunding I end up with 11.5 BTC traded to 144701 BSQ at average price of 0.00007947 BSQ/BTC.
This adjustment means I consider 3 trade as private trades and do not account them for the refund agent demand. Unfortunately those have been traded to very low BSQ prices and it ends up in a loss for myself of 20034 BSQ if I would convert the BTC back to BSQ at current market rate of 0.000085 BSQ/BTC.

>From the 144701 BSQ which I received by refunding 11.5 BTC (0.03 BTC is difference to what I already refunded) I got 73901 BSQ already reimbursed, so it is missing 70800 BSQ.

@cbeams, @m52go Do you think that is acceptable with our current issuance limits? Please note that this is not a compensation but a reimbursement of the BTC the burningman has converted already back to BSQ by burning them. It should have been requested in the past cycles already but I did not had time to get to that final report to have a correct overview.

Summary:
In total I spent 11.4729727 BTC.
I traded 11.5 BTC to 144701 BSQ (average rate 0.00007947 BSQ/BTC).
I received 73901 BSQ as reimbursement (past compensation requests).
70800 BSQ is still missing for reimbursement.

[1] List of transactions of payouts:

Date/Time,Details,Address,Transaction ID,Amount in BTC,Confirmations
22 Feb 2020 14:57:12,Withdrawn from wallet,Sent to: 12sUDB5F4yoAmuhta8Rev9BosrMuHzzXAD,7469b8456f0e7f44259df8ee9327e7f0dd67d0c3fa1b95324fb9036d7c6e6fc1,-0.016026,1054
20 Feb 2020 10:54:06,Withdrawn from wallet,Sent to: 12KfM7ojeUbvqpRYFfqe1gGxonCMtGdUWr,3ca708580d97c7c04ecca7f096b7d926fedf105b74f152cc21856becc29b3b24,-0.022026,1376
17 Feb 2020 15:10:49,Withdrawn from wallet,Sent to: 17dKSkkxb5gsAXLtmXniBEVYQ5WrDezwDR,4819d61a64a31ff203954a9a4376680ca1ed6645e9d3f766898814a888d2eeaf,-0.07904160,1786
8 Feb 2020 16:08:29,Withdrawn from wallet,Sent to: 17ZCLTtRk3oVSKxxZACh1cUhZZ6VMppKts,032f693275a99187c31ec70f2aee4bb05e176c41048a8a7d1960845cc48a2a5d,-0.02203640,3041
6 Feb 2020 11:19:34,Withdrawn from wallet,Sent to: 1M3LkV13nHGe8dLWJWUPsSuu4hLgXFYN1W,f1cb9a1a36ba8ba8fd0196d70d48a418a259ca4994c5e3e718f45194dc30f404,-0.016026,3344
28 Jan 2020 17:24:33,Withdrawn from wallet,Sent to: 1DKkizxMJ8UFGYtTqYvNFHYxHjiVGDQ1jC,ca8e4f67680b3e2f6c4b0dce2b9fb895126f12132a2d83d485546d2f5f4eca1d,-0.17242140,4643
28 Jan 2020 16:53:05,Withdrawn from wallet,Sent to: 1PK4yYGzKssnfRbTkzGbJy195MnVcHWHu8,53c7095a143acdafeffcd0867f82b1a617dcd29bc3fdc1430c86622685235cc6,-2.14004476,4645
26 Jan 2020 12:06:49,Withdrawn from wallet,Sent to: 12XyZLducBpb6ozBrFqSp14kKH9esQ33nR,a113c206080d19e72aa117005141fcb11da97512201859af0f825a4850f5dd19,-0.020026,4947
26 Jan 2020 12:06:49,Withdrawn from wallet,Sent to: 1HaPQeNUUzaqiBdcSXAzBcbQ7tfghbUqEM,e0c083e6c8dc502d0091b9be05c09e0836660d10d29802c7e5fdc27e9f6c0f10,-0.016026,4947
21 Jan 2020 21:36:30,Withdrawn from wallet,Sent to: 1L1x6nB1YzpZcKtfARxGomxUgyxkUWm8FD,2dca2ed7beac18c24833c689f2a9eef33e0606ac68d2c0c101ebeca14af43e7d,-0.01606714,5671
21 Jan 2020 21:36:30,Withdrawn from wallet,Sent to: 1KgNJQtPczwCS3ApNjuKk67UrQANp2UkfL,29fe565fbdec039068328b68a62e21291306a1efba285370ec0787dfb9da51f4,-0.07504680,5671
21 Jan 2020 21:36:30,Withdrawn from wallet,Sent to: 1ARwVPpTkjUnpwyUNiBRA19iFJttMREBkd,fcf58c9646d4ae151b0cc728314cfedccab36b82ec2e28e8988f4ca208b50984,-0.01604680,5671
21 Jan 2020 21:36:30,Withdrawn from wallet,Sent to: 19PtMGXeAsvrHGuXfyq1eBGpeggSznw46t,7ccf5fa3667829cec861afe8bc9930bfc354959e426096be4014ba437d759840,-0.01606714,5671
21 Jan 2020 21:15:23,Withdrawn from wallet,Sent to: 17GX5p74pcz9sCHraxpe5oFSkd6WWruT5e,489c0dba61787d7e61a4da039d6669438a7119c9bd52398bf763bc75af6fa731,-0.01604680,5673
19 Jan 2020 21:24:15,Withdrawn from wallet,Sent to: 1D6aSjoejG3rL8q6VkTiRfvEkphtkY4fHF,bdab2e127978596cbe459a2b012de11a675aa3e1cd2cd80a4bf23a9efe7222ba,-0.018446,5979
13 Jan 2020 22:55:32,Withdrawn from wallet,Sent to: 1CYx5GVK68pJagaEW7Q6VfLcw5G2Wv9oUE,7da2eae261003b29fa1eb2334356a728eef2a271f6fc9af746d0767c33aaf09a,-0.01593640,6857
13 Jan 2020 22:55:32,Withdrawn from wallet,Sent to: 1CouPseGP4m9TyjZG1WBX36zsaUTBb2QmY,0f4e32ba4391d6bbc52bddaa76a6ae0d1f0f90d4bd5e9fa173947b11b090b553,-0.01593640,6857
4 Jan 2020 18:47:55,Withdrawn from wallet,Sent to: 1AaRhDZoE7fRSyGnG2C7Z9D7NaARXnsXeu,7c4ff560d2cec00fdaf36403e1669da7e7408563362fada1f4cea21d1ebd172d,-0.017026,8279
4 Jan 2020 18:47:55,Withdrawn from wallet,Sent to: 1PE6PRGoBsfSH9fovj7tr1stSf4BfpvgBV,864c78dabc1d706c46d11b0816d13917e752bb941995bd4851e08bb6567b2eeb,-0.008326,8279
4 Jan 2020 18:47:55,Withdrawn from wallet,Sent to: 1DUHm6n9FU6KNm4p1e6ARGvgYazjHFBvLZ,23fb73fa887137044b1f095ecb0cb5686d51c652d681a555e43bfc3c5b2ca8b5,-2.14003730,8279
4 Jan 2020 18:47:55,Withdrawn from wallet,Sent to: 1FRYgdPzoaSDafjEB3sV4kgXYnqNM6vW7G,290b8b6b3758ee6a559a16f3f95f1760df2df742e03e88ec657fafc8e0ac6afc,-0.017026,8279
29 Dec 2019 22:07:29,Withdrawn from wallet,Sent to: 13qazV5CMfRbZq1EaFhvb43HZL2Ni9QgPh,49c898a7e13610c3046c478e457735d434fff5b75a06d18b28a7b61c86d830b7,-0.060026,9208
29 Dec 2019 21:24:04,Withdrawn from wallet,Sent to: 17uVN4gaygZTfdMU65TNHhygF3g9xKFyBA,b811d2885054f6b96b433cccf78047aaa50ec795aa6c4a404862d67d39dd58ae,-0.019026,9212
25 Dec 2019 17:24:53,Withdrawn from wallet,Sent to: 13sSPUwWAxjGtZzUTHyry4Q3coPDFdGyAe,38c86afaf3cbda2007372653447d81cf869ee5752609f8825afde7a58635aa7b,-1.90003740,9840
25 Dec 2019 17:01:33,Withdrawn from wallet,Sent to: 1DKPUG8fUSwaZugKKycx9G2QK8wtU4WZVq,a8aa99c420f7a729b9a021f7e6216e9d065d3aa2508f20472118eb524787d5e5,-0.017896,9844
25 Dec 2019 16:10:52,Withdrawn from wallet,Sent to: 14KFhBbURvXiDSf7g6fNzerfmTqqnVzujd,c1bb3a442a33d071457f5beb7b2c0e43e15556a54f93bebe651897ab031924cd,-0.016136,9846
21 Dec 2019 16:17:32,Withdrawn from wallet,Sent to: 1H6sjydx1eJSTxDSuMeX9vfgwsrqVKcTbV,f6e0f91bdf2e457fe11a51626c77ca60f52087cd2580222f021d631c7d33fd2e,-0.019026,10434
21 Dec 2019 16:17:32,Withdrawn from wallet,Sent to: 14CDYu8GRYiLK2L6DFSwU8Jqaxdm8n2ejk,84e65a2557ac533e707953dc5ce0f7c8ed907e54e823a4cf1d0ca577f7164f5b,-0.016026,10434
17 Dec 2019 22:45:09,Withdrawn from wallet,Sent to: 1gpFncr1eXHPjzAS9C3JXmqSVNGYJPsxn,7ce2af24e6cf95f4d48a7f742ec0f33e49554237837edb20406763ec12168359,-2.14006228,11009
15 Dec 2019 19:45:05,Withdrawn from wallet,Sent to: 1E71jRnXZzXoa8XbqRx3LPR7qJ5fXxiPyW,495d461cec4bbd31f143a05246070397783e097abfd1154153f6ef0036fab132,-0.01723640,11319
12 Dec 2019 19:10:27,Withdrawn from wallet,Sent to: 19CoUfYLgLTrX8xATZEW6GLCuMp71HsDqh,22c9be8bae41e02732c171a1287a142970fa069147fd286a2469c44671f28079,-0.07703640,11750
12 Dec 2019 19:10:27,Withdrawn from wallet,Sent to: 1H1x3PywWcJiT5UMqsvpcx4x99ebW6XE9N,4c1516554fa81cc7720a47ebee585413380ee2bac7812570b11e2580da018a1f,-0.01605236,11750
8 Dec 2019 21:39:55,Withdrawn from wallet,Sent to: 1BTRX14qvot1eaaWYB4eFohVrgRrYPiADT,5c30579f8948a72cc06832379ffed0438ae687fd9e7ce7acc3ea2e51ebc407f6,-0.016026,12305
8 Dec 2019 20:59:38,Withdrawn from wallet,Sent to: 1MgM8gDxiGJhrLFueMxKwVYpJpZNiiGt7A,df582a5d82283e227b0c684d895e1f27c257d2cf234cd85f8619bd2c3c76f967,-0.015526,12307
8 Dec 2019 20:23:48,Withdrawn from wallet,Sent to: 1PCDQTW3VMLBAgfSLsHcYf4WVNGH8G1f8v,03c4440e20d1992994a67ea068c121592d63e87e5303185d6829a289af05ebb8,-0.019026,12308
6 Dec 2019 16:28:13,Withdrawn from wallet,Sent to: 1Fq3jLbkGNRpixTVCw9PU5FUKRUbCjzGs5,9ebe1e7d7013cd8ece4ff262b3baa0ea5d38ac27a00dd79eea931c9564f4de44,-2.20006252,12643
6 Dec 2019 16:28:13,Withdrawn from wallet,Sent to: 1uPeMoHeai8rgfa2fdor2QTDje1TPyFpm,82ca67fb990106bcf7c8ebe9132641977cc79e04f8de426bd75cc0293b8533ee,-0.01603640,12643
5 Dec 2019 22:51:15,Withdrawn from wallet,Sent to: 1JemZzwMfKrsoZZUPcKRfRFB1ZaRgrab71,b7024829e1b414e10472688cb4604efaee2a801ff89c4fd56a9f4437984288c3,-0.016026,12739
5 Dec 2019 22:25:04,Withdrawn from wallet,Sent to: 1PmPa9FQmMDwLk22aiUsJxCLAGb7inrfT,2f1fc07c1cc61dbeafd221ad5d6194b910e096589cbad87d4a1f4fd631059b7a,-0.016026,12741

[2] The disputes, including pending disputes, are as follows:

Dispute nr. 1
Opening date: 21 Nov 2019 03:19:19
Close date: 8 Dec 2019 20:06:18
Duration: 17 days, 16 hours, 46 minutes
Summary notes: Buyer could not pay due to Zelle locking his account due to suspicous activity.
Reason: OTHER

Dispute nr. 2
Opening date: 25 Nov 2019 13:45:01
Close date: 5 Dec 2019 22:40:30
Duration: 10 days, 8 hours, 55 minutes
Summary notes: Buyer did not pay and loses his security deposit.
Reason: PROTOCOL_VIOLATION

Dispute nr. 3
Opening date: 25 Nov 2019 19:18:52
Close date: 8 Dec 2019 21:27:53
Duration: 13 days, 2 hours, 9 minutes
Summary notes: Buyer showed evidence he paid. Seller did not respond to repeated messages.
Reason: OTHER

Dispute nr. 4
Opening date: 27 Nov 2019 02:26:55
Close date: 6 Dec 2019 16:16:11
Duration: 9 days, 13 hours, 49 minutes
Summary notes: The buyer showed that he paid.
Reason: OTHER

Dispute nr. 5
Opening date: 27 Nov 2019 10:42:11
Close date: 15 Dec 2019 19:34:30
Duration: 18 days, 8 hours, 52 minutes
Summary notes: Seller says buyer did not pay. Buyer is not responding.
Reason: NO_REPLY

Dispute nr. 6
Opening date: 28 Nov 2019 06:35:58
Close date: 8 Dec 2019 20:46:04
Duration: 10 days, 14 hours, 10 minutes
Summary notes: Buyer did not pay and did not reply to repeated messages.
Reason: OTHER

Dispute nr. 7
Opening date: 28 Nov 2019 09:29:23
Close date: 25 Dec 2019 15:55:15
Duration: 27 days, 6 hours, 25 minutes
Summary notes: Seller got paid and buyer seems to have some technical problems with his app. The technical problems should be sorted out on e. g. Keybase or the forum.
Reason: OTHER

Dispute nr. 8
Opening date: 30 Nov 2019 12:29:17
Close date: 6 Dec 2019 16:17:29
Duration: 6 days, 3 hours, 48 minutes
Summary notes: Seller says he got paid.
Reason: OTHER

Dispute nr. 9
Opening date: 30 Nov 2019 12:29:29
Close date: 5 Dec 2019 22:23:00
Duration: 5 days, 9 hours, 53 minutes
Summary notes: Seller got paid but left the trade to arbitration in order to get signed.
Reason: OTHER

Dispute nr. 10
Opening date: 1 Dec 2019 00:41:25

Dispute nr. 11
Opening date: 2 Dec 2019 14:44:53
Close date: 12 Dec 2019 18:55:24
Duration: 10 days, 4 hours, 10 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond to repeated messages.
Reason: OTHER

Dispute nr. 12
Opening date: 7 Dec 2019 01:58:59
Close date: 17 Dec 2019 18:11:04
Duration: 10 days, 16 hours, 12 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond despite repeated messages.
Reason: OTHER

Dispute nr. 13
Opening date: 8 Dec 2019 12:08:27
Close date: 12 Dec 2019 18:51:22
Duration: 4 days, 6 hours, 42 minutes
Summary notes: Buyer proved he paid.
Reason: OTHER

Dispute nr. 14
Opening date: 10 Dec 2019 11:14:22
Close date: 21 Dec 2019 16:01:38
Duration: 11 days, 4 hours, 47 minutes
Summary notes: Buyer did not pay and did not respond.
Reason: NO_REPLY

Dispute nr. 15
Opening date: 13 Dec 2019 00:28:32
Close date: 29 Dec 2019 22:02:29
Duration: 16 days, 21 hours, 33 minutes
Summary notes: Buyer showed evidence he paid, seller did not reply despite repeated messages.
Reason: NO_REPLY

Dispute nr. 16
Opening date: 16 Dec 2019 20:49:36
Close date: 21 Dec 2019 16:07:34
Duration: 4 days, 19 hours, 17 minutes
Summary notes: Seller refunded buyer due to technical problems and buyer confirmed this.
Reason: BUG

Dispute nr. 17
Opening date: 17 Dec 2019 04:00:15
Close date: 25 Dec 2019 16:34:20
Duration: 8 days, 12 hours, 34 minutes
Summary notes: Buyer showed evidence he paid. Seller did not respond.
Reason: NO_REPLY

Dispute nr. 18
Opening date: 17 Dec 2019 19:40:07
Close date: 29 Dec 2019 21:20:50
Duration: 12 days, 1 hour, 40 minutes
Summary notes: Buyer apparently did not pay and did not reply despite repeated messages.
Reason: NO_REPLY

Dispute nr. 19
Opening date: 22 Dec 2019 10:15:25
Close date: 25 Dec 2019 17:21:17
Duration: 3 days, 7 hours, 5 minutes
Summary notes: Buyer proved he paid.
Reason: OTHER

Dispute nr. 20
Opening date: 24 Dec 2019 00:50:21
Close date: 4 Jan 2020 18:39:53
Duration: 11 days, 17 hours, 49 minutes
Summary notes: Buyer apparently did not pay and buyer did not reply to repeated messages.
Reason: NO_REPLY

Dispute nr. 21
Opening date: 26 Dec 2019 22:05:31
Close date: 4 Jan 2020 18:38:13
Duration: 8 days, 20 hours, 32 minutes
Summary notes: Seller confirmed he got paid.
Reason: OTHER

Dispute nr. 22
Opening date: 26 Dec 2019 22:06:51
Close date: 4 Jan 2020 18:37:27
Duration: 8 days, 20 hours, 30 minutes
Summary notes: Seller confirmed he got paid.
Reason: OTHER

Dispute nr. 23
Opening date: 30 Dec 2019 00:18:28
Close date: 4 Jan 2020 18:35:26
Duration: 5 days, 18 hours, 16 minutes
Summary notes: Buyer proved he paid.
Reason: OTHER

Dispute nr. 24
Opening date: 31 Dec 2019 08:49:23
Close date: 13 Jan 2020 22:54:11
Duration: 13 days, 14 hours, 4 minutes
Summary notes: Buyer says he paid and seller does not respond.
Reason: OTHER

Dispute nr. 25
Opening date: 6 Jan 2020 06:54:29

Dispute nr. 26
Opening date: 7 Jan 2020 08:07:29
Close date: 13 Jan 2020 22:50:44
Duration: 6 days, 14 hours, 43 minutes
Summary notes: Seller confirmed that he got paid and forgot to confirm in the app.
Reason: OTHER

Dispute nr. 27
Opening date: 9 Jan 2020 03:24:42
Close date: 19 Jan 2020 21:20:45
Duration: 10 days, 17 hours, 56 minutes
Summary notes: Some technical problem made the trade fail.
Reason: BUG

Dispute nr. 28
Opening date: 9 Jan 2020 22:33:13
Close date: 21 Jan 2020 20:11:04
Duration: 11 days, 21 hours, 37 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond despite repeated messages.
Reason: NO_REPLY

Dispute nr. 29
Opening date: 9 Jan 2020 22:52:53
Close date: 21 Jan 2020 20:46:42
Duration: 11 days, 21 hours, 53 minutes
Summary notes: Seller says buyer did not pay and buyer is quiet despite repeated messages.
Reason: NO_REPLY

Dispute nr. 30
Opening date: 9 Jan 2020 22:53:02
Close date: 21 Jan 2020 20:12:01
Duration: 11 days, 21 hours, 18 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond despite repeated messages.
Reason: NO_REPLY

Dispute nr. 31
Opening date: 9 Jan 2020 22:53:10
Close date: 21 Jan 2020 20:45:18
Duration: 11 days, 21 hours, 52 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond despite repeated messages.
Reason: OTHER

Dispute nr. 32
Opening date: 12 Jan 2020 01:09:21
Close date: 28 Jan 2020 16:50:39
Duration: 16 days, 15 hours, 41 minutes
Summary notes: The buyer proved he paid, the seller did not respond to repeated messages.
Reason: NO_REPLY

Dispute nr. 33
Opening date: 16 Jan 2020 19:28:04
Close date: 21 Jan 2020 20:04:29
Duration: 5 days, 0 hours, 36 minutes
Summary notes: Buyer could not pay since the trade was moved to failed trades.
Reason: OTHER

Dispute nr. 34
Opening date: 16 Jan 2020 19:28:31
Close date: 26 Jan 2020 12:03:18
Duration: 9 days, 16 hours, 34 minutes
Summary notes: Seller confirmed he got paid.
Reason: OTHER

Dispute nr. 35
Opening date: 16 Jan 2020 21:26:26
Close date: 26 Jan 2020 12:06:03
Duration: 9 days, 14 hours, 39 minutes
Summary notes: Buyer could not pay due to some bank issue.
Reason: BANK_PROBLEMS

Dispute nr. 36
Opening date: 24 Jan 2020 05:45:06
Close date: 28 Jan 2020 17:23:58
Duration: 4 days, 11 hours, 38 minutes
Summary notes: The buyer paid but a bug did not allow them to accept the mediation suggestion. All transactions seem OK.
Reason: OTHER

Dispute nr. 37
Opening date: 24 Jan 2020 19:56:14
Close date: 6 Feb 2020 11:17:53
Duration: 12 days, 15 hours, 21 minutes
Summary notes: Seller sent fiat back, buyer stopped responding.
Reason: PROTOCOL_VIOLATION

Dispute nr. 38
Opening date: 30 Jan 2020 16:24:13

Dispute nr. 39
Opening date: 30 Jan 2020 16:24:28

Dispute nr. 40
Opening date: 31 Jan 2020 22:20:45

Dispute nr. 41
Opening date: 5 Feb 2020 09:53:42
Close date: 8 Feb 2020 16:02:17
Duration: 3 days, 6 hours, 8 minutes
Summary notes: Buyer apparently did not pay and does not answer despite repeated messages.
Reason: PROTOCOL_VIOLATION

Dispute nr. 42
Opening date: 6 Feb 2020 14:28:32

Dispute nr. 43
Opening date: 10 Feb 2020 01:29:12
Close date: 17 Feb 2020 15:05:18
Duration: 7 days, 13 hours, 36 minutes
Summary notes: Seller could not confirm.
Reason: BUG

Dispute nr. 44
Opening date: 11 Feb 2020 01:19:55

Dispute nr. 45
Opening date: 12 Feb 2020 17:44:50
Close date: 22 Feb 2020 14:54:31
Duration: 9 days, 21 hours, 9 minutes
Summary notes: Seller says buyer did not pay and buyer does not respond to repeated messages.
Reason: NO_REPLY

Dispute nr. 46
Opening date: 16 Feb 2020 16:33:00

Dispute nr. 47
Opening date: 16 Feb 2020 23:36:48
Close date: 20 Feb 2020 10:52:53
Duration: 3 days, 11 hours, 16 minutes
Summary notes: Buyer did not pay he says.
Reason: BUG

Dispute nr. 48
Opening date: 24 Feb 2020 02:08:23

Dispute nr. 49
Opening date: 28 Feb 2020 13:04:19

Summary of reasons for disputes:
OTHER: 20
NO_REPLY: 11
BUG: 4
BANK_PROBLEMS: 1
PROTOCOL_VIOLATION: 3

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