[bisq-network/roles] Support Agent (#64)

wiz notifications at github.com
Sat Mar 14 20:09:45 UTC 2020


## Cycle 11 report

I handled about 50 support cases from users this cycle. Common issues included known bugs:

* Unresponsive trade counterparty resulting funds getting donated to the donation address
* Tor private key getting deleted due to using `--appDataDir` command line option
* Wallet getting corrupted due to the `too-long-mempool-chain` issue
* Deposit TX getting "stuck" due to mempool congestion and too low fees used

Other cases resulted in investigating and finding new critical bugs, which have been added to the critical bugs board, and some of those bugs have already been fixed. These bugs include:

https://github.com/bisq-network/bisq/issues/3705
https://github.com/bisq-network/bisq/issues/3884
https://github.com/bisq-network/bisq/issues/3990
https://github.com/bisq-network/bisq/issues/3995
https://github.com/bisq-network/bisq/issues/4026
https://github.com/bisq-network/bisq/issues/4039
https://github.com/bisq-network/bisq/issues/4052
https://github.com/bisq-network/bisq/issues/4055

/cc https://github.com/bisq-network/compensation/issues/515

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