[bisq-network/roles] Mediator (#83)

[leo816]

**Cycle 13 report **

```
Total Cases in Cycle: 48
Still open: 9
Closed: 39
```
> * Most cases are caused by new users (most likely buyers). If we increase efforts in education we may be able to reduce mediation requests. (see tables above)

I agree completely with this point but I believe the solution is to have a "most asked questions" bullet point list filled with the most common issues new users face and have that as a way to avoid some of the pointless mediations we are seeing.

Steve Jain suggested that I change my language to Spanish, Once I change my data directory I will also add Spanish as a language, In case I can only chose one language then might be interesting to have one of the mediators who can speak this language, giving that option to users who might find it easier to communicate in their native language. 

- On my case the most common issue I see is still one of the parties not responding, usually the seller. 

- A big issue we still haven't taken measures over is the fact that a buyer is able to wait 10 days to make a payment and he will receive no penalty, similarly a seller can wait many days before releasing the btc an as long as the funds don't get to the donation address he will receive his funds like nothing happened. Whenever this happens this makes it a huge impact on the user who is obviously frustrated and has been penalized with time when they did nothing wrong.


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