[bisq-network/support] Reimbursement for trade u3rv0j (#512)

[pazza404]

![bisq chat](https://user-images.githubusercontent.com/73188628/97050720-cbd4a600-1575-11eb-942a-f1ef814ffa85.JPG)

![bisq support](https://user-images.githubusercontent.com/73188628/97050723-cd05d300-1575-11eb-8990-df1a01c08eb3.JPG)

Here are screenshots showing:

- The conversation with the trader.
- The support tab showing no response at all to my messsages.

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