[bisq-network/support] Reimbursement request for trade 49320 (#502)

[chimp1984]

@invertedbobb 
The security model of reimbursement eiher by the refund agent or by the DAO direclty is based on the fact that the funds from the trade are sent to the burningman donation address (the burningman trades the BTC to BSQ and burns the BSQ).
If the funds are not sent there a malicious trader could easily exploit that model by doing a self trade, then bring it to refund agent with one peer clearly breaking the contract (e.g. not responding) and then if he gets refunded from the RA, wait a while and then do the payout of the locked 2of2 MS to himself as he was both traders he has both keys and can pay out any time after he received the refund from the RA/DAO.

This is the reason why the DAO cannot accept reimbursement requests if there is no delayed payout transaction done. 

I understand that there might be a bug or rare network conditions which caused your case, but you also need to understand that the DAO cannot simply ignore its security protection. We will find a solution for your particular probolem but less give it more time and due dilligence.

I will investigate if there can be a bug or a condition where you did not receive the deplayed payout tx. I would need your help for that investigation (e.g. providing log files). Could you PM me on keybase (same username as I use on GH).

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