[bisq-network/roles] Mediator (#83)

[wiz]

## Cycle 17 report

* Users have begun complaining about the bug where they can no longer resolve trades on their own after a dispute has been opened due to recent changes in Bisq v1.3.9

<details>
  <summary>Click to expand mediation report</summary>

### Dispute nr. 200
Opening date: Aug 17, 2020 4:20:23 PM
Close date: Sep 9, 2020 9:52:15 AM
Dispute duration: 22 days, 17 hours, 31 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller acknowledged payment over Keybase and gave key to mediator, Mediator performed manual payout using keys from both traders

### Dispute nr. 201
Opening date: Aug 17, 2020 4:20:59 PM
Close date: Sep 11, 2020 1:03:51 AM
Dispute duration: 24 days, 8 hours, 42 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BUG
Summary notes: Seller wallet got corrupted, Mediator performed manual payout using keys from both traders

### Dispute nr. 202
Opening date: Aug 18, 2020 10:49:24 PM
Close date: Aug 19, 2020 10:49:58 PM
Dispute duration: 1 day, 0 hours, 0 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: Parties completed trade normally

### Dispute nr. 203
Opening date: Aug 20, 2020 2:43:40 AM
Close date: Sep 2, 2020 9:56:24 PM
Dispute duration: 13 days, 19 hours, 12 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.0035 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.0125 BTC (Seller)
Reason: OPTION_TRADE
Summary notes: Buyer did not make payment and is not responding, closing as option trade, Seller to receive half of buyer's security deposit, Seller to proceed to Arbitration

### Dispute nr. 204
Opening date: Aug 20, 2020 10:08:53 AM
Close date: Aug 23, 2020 9:41:03 AM
Dispute duration: 2 days, 23 hours, 32 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: Parties completed trade normally

### Dispute nr. 205
Opening date: Aug 22, 2020 2:23:40 PM
Close date: Aug 28, 2020 10:31:23 AM
Dispute duration: 5 days, 20 hours, 7 minutes
Payment method: National bank transfer
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BANK_PROBLEMS
Summary notes: Parties completed trade normally despite bank IBAN not matching

### Dispute nr. 206
Opening date: Aug 23, 2020 12:31:04 PM
Close date: Sep 2, 2020 11:47:58 AM
Dispute duration: 9 days, 23 hours, 16 minutes
Payment method: Altcoins
Currency: Faircoin (FAIR)
Trade amount: 0.002 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.011 BTC (Seller)
Reason: OPTION_TRADE
Summary notes: Buyer completely unresponsive, payment not made

### Dispute nr. 207
Opening date: Aug 25, 2020 7:00:21 PM
Close date: Aug 27, 2020 9:08:15 AM
Dispute duration: 1 day, 14 hours, 7 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: OTHER
Summary notes: Parties completed trade normally

### Dispute nr. 208
Opening date: Aug 25, 2020 8:44:29 PM
Close date: Sep 8, 2020 1:11:28 PM
Dispute duration: 13 days, 16 hours, 26 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.005 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.006 BTC/0.011 BTC (Seller)
Reason: SELLER_NOT_RESPONDING
Summary notes: Buyer unable to make payment due to unresponsive seller not giving Revolut username, suggest to cancel this trade

### Dispute nr. 209
Opening date: Aug 26, 2020 3:10:56 PM
Close date: Aug 30, 2020 10:46:04 PM
Dispute duration: 4 days, 7 hours, 35 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Traders completed trade normally

### Dispute nr. 210
Opening date: Aug 27, 2020 11:11:23 AM
Close date: Aug 27, 2020 11:55:05 AM
Dispute duration: 0 hours, 43 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: BANK_PROBLEMS
Summary notes: Seller confirms receipt of payment from Buyer, and Buyer bank name matches payment account name, but IBAN is different currency account for CZK vs EUR

### Dispute nr. 211
Opening date: Aug 27, 2020 11:20:54 PM
Close date: Aug 29, 2020 5:40:59 PM
Dispute duration: 1 day, 18 hours, 20 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.0125 BTC/0.0125 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.0625 BTC/0.0125 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Parties completed trade normally

### Dispute nr. 212
Opening date: Aug 28, 2020 3:10:08 AM
Close date: Sep 22, 2020 7:39:09 PM
Dispute duration: 25 days, 16 hours, 29 minutes
Payment method: Revolut
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.019 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Revolut payment, seller unresponsive, buyer provided proof of payment

### Dispute nr. 213
Opening date: Aug 28, 2020 3:15:13 AM
Close date: Sep 22, 2020 3:43:24 AM
Dispute duration: 25 days, 0 hours, 28 minutes
Payment method: Revolut
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.019 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller did not respond after multiple requests for Revolut username, Buyer can proceed to Arbitration

### Dispute nr. 214
Opening date: Aug 28, 2020 5:11:41 AM
Close date: Aug 29, 2020 5:32:38 PM
Dispute duration: 1 day, 12 hours, 20 minutes
Payment method: US Postal Money Order
Currency: US Dollar (USD)
Trade amount: 0.125 BTC
Buyer/seller security deposit: 0.04375 BTC/0.04375 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.16875 BTC/0.04375 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Parties completed trade normally

### Dispute nr. 215
Opening date: Aug 28, 2020 5:11:44 AM
Close date: Aug 29, 2020 5:32:02 PM
Dispute duration: 1 day, 12 hours, 20 minutes
Payment method: US Postal Money Order
Currency: US Dollar (USD)
Trade amount: 0.0625 BTC
Buyer/seller security deposit: 0.021875 BTC/0.021875 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.084375 BTC/0.021875 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Parties completed trade normally

### Dispute nr. 216
Opening date: Aug 28, 2020 7:50:04 PM
Close date: Aug 30, 2020 10:44:17 PM
Dispute duration: 2 days, 2 hours, 54 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.008 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.014 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 217
Opening date: Aug 29, 2020 12:23:32 AM
Close date: Sep 2, 2020 11:48:58 AM
Dispute duration: 4 days, 11 hours, 25 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.10 BTC
Buyer/seller security deposit: 0.12 BTC/0.12 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.22 BTC/0.12 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Parties completed trade normally

### Dispute nr. 218
Opening date: Aug 29, 2020 7:24:04 PM
Close date: Aug 30, 2020 3:28:30 PM
Dispute duration: 20 hours, 4 minutes
Payment method: Altcoins Instant
Currency: BSQ (BSQ)
Trade amount: 0.005 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.011 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 219
Opening date: Aug 30, 2020 5:57:22 PM
Close date: Sep 2, 2020 11:43:58 AM
Dispute duration: 2 days, 17 hours, 46 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Parties completed trade normally using Revolut username

### Dispute nr. 220
Opening date: Aug 31, 2020 4:52:04 AM
Close date: Sep 2, 2020 11:43:27 AM
Dispute duration: 2 days, 6 hours, 51 minutes
Payment method: Revolut
Currency: Swiss Franc (CHF)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Parties completed trade normally

### Dispute nr. 221
Opening date: Aug 31, 2020 7:09:53 PM
Close date: Sep 7, 2020 10:47:16 PM
Dispute duration: 7 days, 3 hours, 37 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.028 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.037 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: XMR trade with unresponsive seller, buyer provided cryptographic proof of payment, mediator verified payment

### Dispute nr. 222
Opening date: Aug 31, 2020 7:14:54 PM
Close date: Sep 1, 2020 11:42:04 PM
Dispute duration: 1 day, 4 hours, 27 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.021 BTC
Buyer/seller security deposit: 0.014715 BTC/0.014715 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.035715 BTC/0.014715 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 223
Opening date: Sep 1, 2020 12:36:18 AM
Close date: Sep 11, 2020 8:07:57 PM
Dispute duration: 10 days, 19 hours, 31 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.006 BTC/0.016 BTC (Seller)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller did not provide Revolut username, so Buyer was unable to make payment.

### Dispute nr. 224
Opening date: Sep 1, 2020 8:35:37 AM
Close date: Sep 3, 2020 11:35:23 AM
Dispute duration: 2 days, 2 hours, 59 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.006 BTC/0.016 BTC (Seller)
Reason: OTHER
Summary notes: Failed trade. Please go to portfolio -> open trades -> select trade and press CTRL + Y to unlock the funds

### Dispute nr. 225
Opening date: Sep 2, 2020 5:16:36 PM
Close date: Sep 5, 2020 2:59:16 PM
Dispute duration: 2 days, 21 hours, 42 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.1217 BTC
Buyer/seller security deposit: 0.025815 BTC/0.025815 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.147515 BTC/0.025815 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Parties completed trade normally

### Dispute nr. 226
Opening date: Sep 3, 2020 2:30:01 AM
Close date: Sep 3, 2020 11:34:04 AM
Dispute duration: 9 hours, 4 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Trade completed normally, traders were confused about Revolut username vs phone number vs payment links

### Dispute nr. 227
Opening date: Sep 4, 2020 6:09:46 PM
Close date: Sep 6, 2020 12:32:22 PM
Dispute duration: 1 day, 18 hours, 22 minutes
Payment method: Altcoins Instant
Currency: Monero (XMR)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.0225 BTC/0.0225 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.0725 BTC/0.0225 BTC (Buyer)
Reason: PEER_WAS_LATE
Summary notes: Parties completed trade normally

### Dispute nr. 228
Opening date: Sep 4, 2020 9:49:58 PM
Close date: Sep 8, 2020 1:09:48 PM
Dispute duration: 3 days, 15 hours, 19 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.00606 BTC/0.00606 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.01606 BTC/0.00606 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 229
Opening date: Sep 5, 2020 4:57:37 PM
Close date: Sep 11, 2020 1:04:36 AM
Dispute duration: 5 days, 8 hours, 6 minutes
Payment method: Revolut
Currency: Euro (EUR)
Trade amount: 0.02 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.026 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 230
Opening date: Sep 6, 2020 7:52:13 PM
Close date: Sep 13, 2020 7:31:19 PM
Dispute duration: 6 days, 23 hours, 39 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.039 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.048 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is unresponsive. Buyer provided Monero proof of payment. Mediator verified XMR payment on Monero explorer.

### Dispute nr. 231
Opening date: Sep 6, 2020 11:46:57 PM
Close date: Sep 21, 2020 8:21:36 PM
Dispute duration: 14 days, 20 hours, 34 minutes
Payment method: National bank transfer
Currency: Brazilian Real (BRL)
Trade amount: 0.02 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.029 BTC (Seller)
Reason: OPTION_TRADE
Summary notes: Buyer initially reported bug in Bisq that caused trade to move to "failed trades", but Mediator suggested Buyer to make payment to Seller and use Manual Payout procedure for final trade payout. After that, buyer became unresponsive and did not make payment to seller. Now after 20 days buyer has still not responded, so Mediator suggests payout in favor of Seller.

### Dispute nr. 232
Opening date: Sep 7, 2020 10:33:01 AM
Close date: Sep 13, 2020 7:29:38 PM
Dispute duration: 6 days, 8 hours, 56 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.019 BTC (Seller)
Reason: WRONG_SENDER_ACCOUNT
Summary notes: Buyer's payment account name does not match bank account name. Seller has requested Arbitration.

### Dispute nr. 233
Opening date: Sep 9, 2020 3:52:52 PM
Close date: Sep 10, 2020 1:04:12 PM
Dispute duration: 21 hours, 11 minutes
Payment method: Altcoins Instant
Currency: Monero (XMR)
Trade amount: 0.20 BTC
Buyer/seller security deposit: 0.10 BTC/0.10 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.30 BTC/0.10 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Traders completed trade normally

### Dispute nr. 234
Opening date: Sep 11, 2020 12:33:28 AM
Close date: Sep 11, 2020 12:20:33 PM
Dispute duration: 11 hours, 47 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.0624 BTC
Buyer/seller security deposit: 0.00936 BTC/0.00936 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.07176 BTC/0.00936 BTC (Buyer)
Reason: USABILITY
Summary notes: Traders completed normally after using "refresh trade state" button

### Dispute nr. 235
Opening date: Sep 11, 2020 7:33:41 PM
Close date: Sep 11, 2020 8:16:27 PM
Dispute duration: 0 hours, 42 minutes
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.05 BTC
Buyer/seller security deposit: 0.009375 BTC/0.009375 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.009375 BTC/0.059375 BTC (Seller)
Reason: BUG
Summary notes: Due to a bug in Bisq, this trade must be cancelled. Buyer will not make the payment, and both parties will receive their security deposits back.
Summary notes (different message to other trader was used): Due to a bug in Bisq, this trade must be cancelled. Buyer will not make the payment, and both parties will receive their security deposits back. Mediator did manual payout using keys from both parties.

### Dispute nr. 236
Opening date: Sep 12, 2020 6:25:44 AM
Close date: Sep 21, 2020 8:24:43 PM
Dispute duration: 9 days, 13 hours, 58 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): 0.019 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is unresponsive. Buyer provided proof of payment to Mediator. Mediator suggests Buyer to reject the following suggested payout and instead use "request arbitration" button to receive BTC payout from Arbitrator.

### Dispute nr. 237
Opening date: Sep 13, 2020 3:49:07 AM
Close date: Sep 13, 2020 5:44:43 PM
Dispute duration: 13 hours, 55 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.042 BTC
Buyer/seller security deposit: 0.013232 BTC/0.013232 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.065464 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is unresponsive, Buyer provided Monero proof of XMR payment sent, Mediator verified payment

### Dispute nr. 238
Opening date: Sep 13, 2020 7:00:17 PM
Close date: Sep 14, 2020 11:48:14 AM
Dispute duration: 16 hours, 47 minutes
Payment method: Faster Payments
Currency: British Pound (GBP)
Trade amount: 0.0624 BTC
Buyer/seller security deposit: 0.00939 BTC/0.00939 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): 0.003 BTC/0.07818 BTC (Seller)
Reason: OPTION_TRADE
Summary notes: Buyer is unresponsive. Seller did not receive payment. If no response after 20 days proceed to Arbitration.

### Dispute nr. 239
Opening date: Sep 14, 2020 1:23:12 AM
Close date: Sep 14, 2020 11:45:51 AM
Dispute duration: 10 hours, 22 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.013 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.022 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller acknowledged receipt of funds in chat, but did not confirm payment using Bisq trade protocol. Buyer sent proof of payment and Mediator verified using Monero explorer. If no response after 10 days proceed to Arbitration.

### Dispute nr. 240
Opening date: Sep 17, 2020 1:17:27 AM
Close date: Sep 26, 2020 12:05:15 AM
Dispute duration: 8 days, 22 hours, 47 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: USABILITY
Summary notes: Seller unable to confirm payment due to Bisq disabling payment confirmation button.

### Dispute nr. 241
Opening date: Sep 19, 2020 1:52:17 AM
Close date: Sep 21, 2020 8:28:18 PM
Dispute duration: 2 days, 18 hours, 36 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.0117 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.0207 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is unresponsive. Buyer provided XMR proof of payment. Mediator verified XMR payment. Mediator suggests Buyer to reject the following suggested payout and instead use "request arbitration" button to receive BTC payout from Arbitrator.

### Dispute nr. 242
Opening date: Sep 19, 2020 8:10:58 AM
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)

### Dispute nr. 243
Opening date: Sep 19, 2020 1:23:18 PM
Close date: Sep 25, 2020 10:56:15 PM
Dispute duration: 6 days, 9 hours, 32 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.032 BTC
Buyer/seller security deposit: 0.00903 BTC/0.00903 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.04706 BTC/0.003 BTC (Buyer)
Reason: SELLER_NOT_RESPONDING
Summary notes: Seller is unresponsive. Buyer provided XMR proof of payment. Mediator verified Buyer's payment on Monero blockchain. Buyer should REJECT this suggested payout and proceed to Arbitration after 10 days have elapsed from the start of the trade.

### Dispute nr. 244
Opening date: Sep 19, 2020 5:00:12 PM
Close date: Sep 24, 2020 8:08:11 PM
Dispute duration: 5 days, 3 hours, 7 minutes
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: USABILITY
Summary notes: Seller acknowledged receiving funds in chat

### Dispute nr. 245
Opening date: Sep 22, 2020 2:20:42 AM
Close date: Sep 22, 2020 6:50:27 AM
Dispute duration: 4 hours, 29 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as taker
Payout to buyer/seller (winner): 0.016 BTC/0.006 BTC (Buyer)
Reason: TRADE_ALREADY_SETTLED
Summary notes: Parties completed trade normally

### Dispute nr. 246
Opening date: Sep 26, 2020 2:10:47 AM
Payment method: Altcoins
Currency: Monero (XMR)
Trade amount: 0.027 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Buyer as taker
Payout to buyer/seller (winner): / (Seller)

### Dispute nr. 247
Opening date: Sep 27, 2020 2:02:01 AM
Close date: Sep 27, 2020 6:15:39 PM
Dispute duration: 16 hours, 13 minutes
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.025 BTC
Buyer/seller security deposit: 0.0075 BTC/0.0075 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): 0.0325 BTC/0.0075 BTC (Buyer)
Reason: USABILITY
Summary notes: Traders agree to complete trade on their own

### Dispute nr. 248
Opening date: Sep 27, 2020 5:01:39 AM
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.0538 BTC
Buyer/seller security deposit: 0.00807 BTC/0.00807 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)

### Dispute nr. 249
Opening date: Sep 27, 2020 5:38:45 AM
Payment method: Zelle (ClearXchange)
Currency: US Dollar (USD)
Trade amount: 0.01 BTC
Buyer/seller security deposit: 0.006 BTC/0.006 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)

### Dispute nr. 250
Opening date: Sep 27, 2020 9:37:47 AM
Payment method: US Postal Money Order
Currency: US Dollar (USD)
Trade amount: 0.0625 BTC
Buyer/seller security deposit: 0.03125 BTC/0.03125 BTC
Dispute opened by: Seller as maker
Payout to buyer/seller (winner): / (Seller)

### Dispute nr. 251
Opening date: Sep 27, 2020 6:59:30 PM
Payment method: SEPA
Currency: Euro (EUR)
Trade amount: 0.125 BTC
Buyer/seller security deposit: 0.0414125 BTC/0.0414125 BTC
Dispute opened by: Buyer as maker
Payout to buyer/seller (winner): / (Seller)

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