[bisq-network/support] Bisq Support Calls (#916)

huey735 notifications at github.com
Wed Apr 21 19:24:06 CEST 2021


## Support call 2021-04-21 
### Topics

 1. Development:

     1. [SUGGESTION] Flagging users

        Give mediators option to flag users. Have field for out of the ordinary users 

     2. [SUGGESTION] Store draft of messages between chat windows 


 2. Support agents:

     1. Do we need more members?

        Not right now

     2. Encourage and redirect members to contribute to the Wiki.

     

 3. Code of conduct for mediators:

      1. [Improve support and mediation](https://github.com/bisq-network/proposals/issues/307) 

      2. [Action Protocol for Mediators](https://github.com/bisq-network/projects/issues/48)

           

 4. Standardize messages for mediators (@huey735 is working on it)

 5. Should compensation be increased with time spent on a role?

    After a certain period it may make sense add a compensation increase for consistent contributors.

    Suggestion for possible tiers:

    * intern - works one cycle as a test

    * level 1 - fixed amount of USD (200)

    * level 2 -  get compensation increase after 3-6 cycles (500 USD)

    * consider more increases after

      This timeline is only a guide and more knowledgeable contributors can skip levels if the team leaders agree to it.
      
      

 6. @huey735 is to share meeting notes on a single issue on [the support repository](https://github.com/bisq-network/support/issues ) 

 7. Mining Fees continues to be an issue

 8. Low liquidity the BSQ market forces contributors to hold BSQ.

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