[bisq-network/support] Fee reimbursement for trade zyjzoe5 (#976)
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Wed Aug 4 01:36:20 CEST 2021
Hi @ghubstan thanks for creating this issue.
I can confirm that I did not have a ticket created in my mediator account for `zyjzoe5`
I sent over my logs to @jmacxx and it looks like at the same time you raised the ticket my Bisq instance was forcibly closed as a result of the java heap space error.
I was therefore unable to communicate with either trade party in my Bisq instance.
You reached out on Keybase but the BTC Buyer did not.
Looking at your [taker fee](https://mempool.space/tx/f4f616634526068951761fb95b699dda8ee9e2bbc3a965fe2c3ee94cec9bf78b) it appears that you paid the fee in [BSQ](https://mempool.space/bisq/tx/f4f616634526068951761fb95b699dda8ee9e2bbc3a965fe2c3ee94cec9bf78b).
As there was no [maker fee](f92ca78ae9f9385b499ca48081f0fa0b25e3d3bbb0ae572cf3cfd133ad38f85d) the trade failed and no deposit tx id was created.
Therefore you have lost in this trade: 2,390 sats plus the trade fee of 3.21 BSQ.
I think the 'locked' 0.04604780 BTC is more likely to be a GUI error.
I will message you on Keybase to see if this can be confirmed ,or not, and report back.
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