[bisq-network/roles] L1 Support Agent (#64)

Mawu Eli notifications at github.com
Wed Aug 18 18:36:56 CEST 2021

### Cycle 24 Report
My first month as a L1 Support Agent.
I spent a lot of time helping customers via the Bisq support channel in keybase.
Also helped a considerable number of users who were asking questions on github.
My hours have been 1pm to 10pm PST. A few agents pass through and help. Their shifts are shorter. 
I think I'll eventually adopt this as there are not that many cases. I use the downtime to contribute code to the dev team.
Looking forward to reducing my hours and channelling the time into more dev contributions until the support cases increase.

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