[bisq-network/roles] L1 Support Agent (#64)
notifications at github.com
Wed Aug 18 18:36:56 CEST 2021
### Cycle 24 Report
My first month as a L1 Support Agent.
I spent a lot of time helping customers via the Bisq support channel in keybase.
Also helped a considerable number of users who were asking questions on github.
My hours have been 1pm to 10pm PST. A few agents pass through and help. Their shifts are shorter.
I think I'll eventually adopt this as there are not that many cases. I use the downtime to contribute code to the dev team.
Looking forward to reducing my hours and channelling the time into more dev contributions until the support cases increase.
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the bisq-github