[bisq-network/roles] L1 Support Agent (#64)

Mawu Eli notifications at github.com
Wed Aug 18 18:36:56 CEST 2021


### Cycle 24 Report
My first month as a L1 Support Agent.
I spent a lot of time helping customers via the Bisq support channel in keybase.
Also helped a considerable number of users who were asking questions on github.
My hours have been 1pm to 10pm PST. A few agents pass through and help. Their shifts are shorter. 
I think I'll eventually adopt this as there are not that many cases. I use the downtime to contribute code to the dev team.
Looking forward to reducing my hours and channelling the time into more dev contributions until the support cases increase.

-- 
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
https://github.com/bisq-network/roles/issues/64#issuecomment-901261170
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bisq.network/pipermail/bisq-github/attachments/20210818/28c39bee/attachment.htm>


More information about the bisq-github mailing list