[bisq-network/roles] L1 Support Agent (#64)

leo816 notifications at github.com
Sat Aug 21 22:15:07 CEST 2021

## Cycle 27

- Been available on Keybase from 7:30pm - 9:30pm Monday to Sunday. But active all day answering messages. 

- Assisted numerous users with fee reimbursements, failed trades, unable to confirm and funds shown as locked even after doing a resync. this cycle I've performed many more manual payouts than most cycles from trades that did not appear on my side as mediator and was able to get all the needed information through users on keybase.

- Been in constant communication with @jmacxx as the bridge between support and devs when issues occur.

- Weekly support Calls, all took place this cycle except 1.

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