[bisq-network/roles] L1 Support Agent (#64)

pazza notifications at github.com
Fri Dec 24 03:12:05 CET 2021


## Cycle 31 Support

All is going well with Bisq support.

I have supported 44 users on Keybase since my last update. This is a mix of people where I am their mediator but also people with other issues or questions related to Bisq.

I have also been replying to people on Bisq community forum but often @w0000000t has beat me too it :)

I have also been replying to users on Bisq sub reddit as well as discussion related to Bisq in general on Reddit.

I attended all but one of the weekly support calls this cycle.

I am really happy with how everything is going with support and feel that the high majority of Bisq users are getting a good customer support service when needed.

I am making a concerted effort to categorize the support request that come in to see what the important things are to action.


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