[bisq-network/proposals] Action Protocol for Mediators (#307)

huey735 notifications at github.com
Tue Feb 9 07:01:21 CET 2021


>One of my issues with communication that happens in nearly all cases is that mediator chat is closed when mediation is proposed. This often does not give opportunity for feedback, or if a new user has questions. Mediators should give traders the chance to ask questions about the mediation proposed, let them know if there are any problems, and give them the opportunity for feedback. Yes, trader can reopen mediation but this may not be know by all traders.

Agreed. The ticket should remain open and only be closed by the mediator once the multisig output of the Deposit transaction gets spent.
I, as a Mediator, agree that there's a lot to improve in Mediation and Support and subscribe to most of the points made by @pazza83 and @Conza88 . I've been, for sometime only half-committed to the role, but I hope to change that going forward. I see the following as the more urgent steps to take:

1. establish clear penalties for the different scenarios as best as we can so to leave as little as possible up to interpretation
2. have regular calls to review and improve the process
3. get a better set of tools for [notifications](https://github.com/bisq-network/bisq/issues/5097) and chat - a viable alternative may be to move to better chat applications like Keybase: https://github.com/bisq-network/bisq/discussions/5174

-- 
You are receiving this because you are subscribed to this thread.
Reply to this email directly or view it on GitHub:
https://github.com/bisq-network/proposals/issues/307#issuecomment-775690716
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bisq.network/pipermail/bisq-github/attachments/20210208/a6c4650a/attachment.htm>


More information about the bisq-github mailing list