[bisq-network/roles] L1 Support Agent (#64)
leo816
notifications at github.com
Fri Jul 23 10:12:54 CEST 2021
## Cycle 26
- Been available on Keybase from 7:30pm - 9:30pm Monday to Sunday. But active all day answering messages.
- Assisted numerous users with fee reimbursements, failed trades, unable to confirm and funds shown as locked even after doing a resync. this cycle I've performed many manual payouts from trades that did not appear on my side as mediator and was able to contact users through keybase.
- Been in constant communication with devs when issues occur.
- Attended the Weekly support Calls
- The java heap space error didn't allow me to reach some mediation tickets for a day.
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