[bisq-network/support] Reimbursement for _trader's onion address_ (#973)

Funk4Lif3 notifications at github.com
Thu Jul 29 17:29:51 CEST 2021


SCREENSHOT HERE
![scr shot 84mj7](https://user-images.githubusercontent.com/87311046/127519328-ff3fc2b3-376f-460c-9181-fa0c3f3d8c86.png)

>_The screenshot from the Bisq client must have the **Trade ID**, **Deposit**, **Maker** and **Taker** TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). **Do not upload images where sensitive private data is visible!**_

Reimbursement for trade 84mj7-d2b3c2ed-3df6-41db-a451-1bd391f96019-164

I am BTC seller as taker for EUR.
Trade amount and asset: 0.0250 BTC for 1196 EUR
Deposit amount: [AMOUNT] BTC

Maker:  bbf8bd1ea497ec62a9bbbb101f395f03b2ca742667a27afce171edde02eca331
Taker: 835424ba797722849f3c7ea30f2fe11084765f87435a56626b3d13374729db39
Deposit: c136dea2503504ac7dc47d1a0e11f53d884240e415b7a9bba7774d784f3cd461
Delayed payout: 9fd1b9dfebcd90b2919b4cb20dd2866f2af237bdfd6d49d7aefdae185d10d6c9
BuyerMultiSigPubKeyHex: bc1qsd40g74guxag2pzxze0vzkjpmqte5megkgznwu
SellerMultiSigPubKeyHex: bc1quzdfeqq3mfjav6ge7rdhzh6zm0v76n4unuk84t

Reimbursement amount: 0.2875 BTC / [30 day BSQ average] BSQ = [TOTAL AMOUNT] BSQ - IDK how to use BSQ averages. please explain.

Reason for reimbursement: Bisq client issues that led to buyer and seller not being able to complete the trade correctly.  

BTC address ownership proof: I have Bisq wallet which funded the BTC to be traded. Not sure what / how to prove ownership. please explain

>_Repeat the above for each trade you need to be reimbursed_

>_A reimbursement request has to contain textual representation of **Maker**, **Taker** and **Deposit** TXIDs (copy them from the client to the issue). **All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropriate txid**_

Bisq version: v1.7.0

>_Provide the Bisq client version to help developers identify the causing issue._

Other notes:
EUR Funds never sent to seller's account and both participants were unable to communicate.

>_Issue [#197](https://github.com/bisq-network/support/issues/197) can be used as a good example of a correct reimbursement request._


>_Ping @refund-agent2 and your mediator_ huey735


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https://github.com/bisq-network/support/issues/973
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