[bisq-network/support] Reimbursement for trade cjtlq-550943f1-9702-4b7b-a480-31d4d085e4b5-172 (Issue #1027)

[bisqu1465]

Hi @pazza83. I contacted my bank and they claim they cannot check a transfer done by another bank. I took a look at my contract to have an idea of the services they offer and i couldn't find anything about the procedure you suggest. This is confirmed by the document you posted:

> The assumption is that the Beneficiary will contact first the Originator, and that the Originator 
will launch a claim for non-receipt to the Originator Bank. The situation where the Beneficiary 
directly  addresses  a  claim  for  non-receipt  to  the  Beneficiary  Bank  is  not  described  in  the  
Scheme.

If i understood this correctly, my bank seems to be right. The sender should send the claim to his bank, not me, the beneficiary.

Anyway, this has been ongoing for too much and I'm tired of all this, when the only thing i did was to open an offer and wait. I also haven't heard from the other person since the arbitration was concluded. I'm asking for a reimbursement in Bisq.

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