[bisq-network/proposals] Monero Bisq User Research Project (Issue #349)

[UX-P]

Hello, @chimp1984 @pazza83 @ripcurlx @jmacxx @leo816 

### **Week 1** 
Here is a link to the customer profiles created from an in-depth analysis based on discussions found and questions asked via social media.

[Monero User Profile](https://github.com/UX-P/Monero-user-profile/blob/main/Bisq%20Monero%20User%20profile.pdf)

These profiles represent the typical Monero Bisq user and should be used to make key decisions regarding all things Monero. It helps the team to plan designs based around the customer so as to condense any personal opinions in regards to the implementation of any new features and services.
For the best results, the team should refer to the personas by name e.g, ‘The atomic swap feature will help nipx231 to make quicker and more efficient P2P exchanges.

The two non Bisq users shown on the attachment are not the main Bisq target audience as they typically do not have or will not use bitcoin. However, future actions can be taken to target these profiles. e.g. ‘Make the #buy-bitcoin Keybase channel more accessible to clumpyleakz’.

The Bisq concept seems to be very original which is extremely positive, however, as an overall issue I have found that people are confused by Bisq’s main goals and objectives and therefore unclear what Bisq provides or wants to provide to a Monero trader. If you do not mind, this week, I will be asking the team a few questions to also get an internal point of view.

**Competition**
Local Monero, Kraken and Haveno are the main competitors that have been mentioned. 

List of references

**Matrix:** 
Suggestions for a reliable P2P decentralised exchange?
Could you tell me about your experience while trading XMR using Bisq? Were there any particular issues?
Why do you not use Bisq?
Did you end up using Bisq, how was your experience?

**Discord:**
Can anyone tell me why they prefer to use centralised exchanges to buy XMR?

**Reddit**
https://www.reddit.com/r/Monero/comments/r1ierk/bisq_monero_traders/ 
https://www.reddit.com/r/Monero/comments/hq2hv0/any_other_way_to_convert_btc_to_monero_besides/
https://www.reddit.com/r/Monero/comments/dc0owx/monero_decentralized_exchange_dex_1st_ever/
https://www.reddit.com/r/Monero/comments/micevf/would_you_like_to_be_able_to_use_bisq_to_buy/
https://www.reddit.com/r/Monero/comments/hq2hv0/any_other_way_to_convert_btc_to_monero_besides/

No response from lemmy.ml or Quora users yet 

I have not gotten around to answering back yet so I will continue with these discussions.  
In the meantime please take a look at the [Monero User Profile](https://github.com/UX-P/Monero-user-profile/blob/main/Bisq%20Monero%20User%20profile.pdf), all feedback welcome of course!



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