[bisq-network/roles] L1 Support Agent (#64)

jmacxx notifications at github.com
Fri Sep 17 18:19:55 CEST 2021

### Cycle 28:

This is my first cycle reporting work done for support, although I have been on the team for 8 months.

8/14/2021 analyzed logs for `PDPCJYFF` -> payout tx / wallet corrupted
8/18/2021 support call
8/22/2021 analyzed logs for `WYJWT` missing payment details -> ShareBuyerPaymentAccountMessage not received
8/25/2021 support call
8/27/2021 analyzed logs for `2281113` -> missing payment details -> resulted in PR to fix issue [PR5679](https://github.com/bisq-network/bisq/pull/5679)
9/1/2021 support call
9/4/2021 analyzed log for `FP0X8JAP` -> missing payment details
9/7/2021 analyzed log for `yxqxwres`
9/8/2021 support call
9/9/2021  analyzed logs for `f3Xqel` -> maker/seller computer locked up 6 minutes due to Tor problems, trade timed out
9/10/2021  analyzed logs for `f3Xqel` again -> DepositTxAndDelayedPayoutTxMessage does not arrive at taker/buyer.
9/13/2021 analyzed logs for TradeId `7377735` (missing payment details)
9/17/2021 analyzed logs for `UvIoKX` and `oatsu4q` (BitcoinJ wallet out of sync)

Now that the victim repayments have completed, the fee addresses should be stable and we can re-enable the [feature](https://github.com/bisq-network/bisq/pull/5160) that validates transactions and fees prior to trading.  (It was turned off a few months ago because changing the fee addresses caused some user's offers to be disabled).  This should reduce the number of failed trades caused when BitcoinJ gets out of sync.

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