[bisq-network/bisq] Add Mediator and Arbitrator Keybase usernames to system messages when opening mediation / arbitration (#5712)
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Tue Sep 21 02:09:13 CEST 2021
SUPPORT REQUESTS: This is for reporting bugs in the Bisq app.
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Sometimes messages in Bisq are lost in mediation or arbitration. This can be due to:
- Tickets opening locally on the users Bisq instance but no ticket being created in the mediators or arbitrators Bisq instance.
- Messages failing to be sent / delivered
In these instances Bisq users need an alternative way to contact their mediator or arbitrator.
Adding the mediators and arbitrator Keybase usernames to the system messages created when mediation or arbitration is opened will help sign post users to who to contact in the event their messages go unanswered.
### Expected behaviour
Mediation system message to list mediator Keybase usernames.
Arbitration system message to list arbitrator Keybase usernames.
### Actual behaviour
System messages do not provide alternative contact information.
<!--Screenshots if gui related, drag and drop to add to the issue -->
**Current mediation system message:**
![m - sm](https://user-images.githubusercontent.com/66367547/134092476-262ed31d-47f9-44c3-9112-4c7a75d7971b.png)
**Current arbitration system message:**
![a - sm](https://user-images.githubusercontent.com/66367547/134092492-91e82eea-9b6e-45bd-b813-6659298b8b24.png)
### Proposed text to add
** mediation system message:**
Mediators will generally reply to you within 24 hours. If you have not had a reply after 48 hours please feel free to reach out to your mediator on Keybase. Mediators usernames on Keybase are the same as their usernames within the Bisq app:
**Arbitration system message:**
Arbitrators will generally reply to you within 5 days. If you have not had a reply after 7 days please feel free to reach out to your arbitrator mediator on Keybase. Arbitrators usernames on Keybase are the same as their usernames within the Bisq app:
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