[bisq-network/bisq] Add Support/help links on the UI (Issue #5972)

m52go notifications at github.com
Mon Jan 17 19:56:18 CET 2022


I recommend that any support links added to the software route to Matrix. As jmacxx noted, the project is already in the process of moving to Matrix, so routing people to Keybase is already not a great idea. 

Furthermore, and perhaps more important since this proposal is about UX, many Matrix entities have web links, which means links to the the exact support chatroom and exact support staff profiles can be put in the wiki, software, etc. This makes it way more convenient for a user to get help -- they simply have to click a link and BOOM they're exactly where they need to be to get help. No need to download more software.

With Keybase there's no way to do this.

Therefore I strongly suggest that @bisq-network/support folks do what's needed to establish Matrix as the go-to channel for support as soon as possible, so that any links from the software that come from this proposal link to Matrix instead of Keybase.

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