[bisq-network/roles] L1 Support Agent (#64)

jmacxx notifications at github.com
Wed Jan 19 17:58:29 CET 2022


### Cycle 32:

In addition to second level support, I've been spending time assisting users on keybase and github.

<details>
  <summary>Details</summary>

12/20/2021 responded in github to issue 5929
12/20/2021 checked pazza logs for an undelivered message issue
12/21/2021 checked leo provided logs for a cannot press payment sent (logs were inadequate)
12/21/2021 responded in support about issue with corrupted wallet/data dir
12/21/2021 responded in github to issue 5932, fixed code bug with PR 5933
12/21/2021 responded to user `b` about wallet sync issue
12/22/2021 checked logs of `2` successful maker trade after prior failed trade
12/22/2021 support team meeting
12/22/2021 helped user `y` with issue 5917 (DaoState out of sync)
12/23/2021 helped user `m` with BTC node connection issue
12/24/2021 helped user `m` with SPV resync problem (user education issue)
12/24/2021 helped user `a` with restore from seed problem (user education issue)
12/26/2021 investigated tor bridges issue reported by `s` & woot
12/30/2021 supported user `j` in keybase (problems with spv resync using 100% CPU / not completing)
1/2/2022 opened bug report trade deposit sometimes not funded from offer maker UTXO bisq isse 5946
1/3/2022 investigated ticket bisq-network/support/issues/1047 (trade `y`)
1/5/2022 helped user in keybase with trade `6`, as a result opened bug report 5952 (Open offer with reserved amount spent)
1/5/2022 helped user `p` in bisq-network/support/issues/1050 (trade `7`)
1/8/2022 helped user `C` bisq issues 5954 
1/9/2022 helped user `a` in matrix support channel (log investigation for trade `6`)
1/13/2022 checked logs for user issue (outdated tor v2 issue)
1/14/2022 looked into "counterparty trade restrictions" issue & added to wiki FAQ
1/15/2022 checked logs for NPE exception reported by KB user `v`
1/18/2022 checked logs for 'R' no connection to bitcoin network
1/18/2022 checked logs of unhandled app shutdown (libc error)
1/18/2022 assisted user who could not find their open offer in the market
1/18/2022 assisted user transition their BSQ to a fresh wallet

</details>


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