[bisq-network/bisq-website] Update faqs page (#151)

Manfred Karrer notifications at github.com
Sat Mar 23 00:30:19 UTC 2019


ManfredKarrer requested changes on this pull request.



>    <div class="accordion-content pb-5 col-sm-12 col-md-8 ml-0 pl-sm-0 pl-md-0 px-0">
-    <p>An arbitrator is the person who find the solution to a dispute that may occur during a trade. <a href="/docs/exchange/arbitration-system" target="_blank">Bisq’s arbitrators</a> must pay a <a href="https://docs.bisq.network/dao/phase-zero.html" target="_blank" rel="noopener">BSQ bond</a>, which ensure fair evaluations and prevent collusion with traders.</p>
-    <p>Initially, traders make a list of arbitrators they approve. When a new trade is initiated, an arbitrator is randomly selected from among the traders’ overlapping, approved selections. The more arbitrators a trader accepts, the more trades will be available to him.</p>
+    <p>Arbitrators determine solutions to trade disputes. Bisq’s arbitrators must pay a very high <a href="https://docs.bisq.network/dao/phase-zero.html" target="_blank" rel="noopener">BSQ bond</a>, which ensures fair evaluations and prevents collusion with traders.</p>
+    <p>Arbitrators are chosen randomly for each trade.</p>
+    <p>Soon after the DAO launch, the arbitrator system will be phased out with the launch of <a href='https://github.com/bisq-network/proposals/issues/52' target='_blank'>a new trade protocol</a> that replaces arbitrators with mediators for better dispute resolution.</p>

We had recently changed in the new trade protocol to keep the arbitration for a while as optional feature. 

Maybe just don't mention it here as the proposal is not updated as well.



>    <div class="accordion-content pb-5 col-sm-12 col-md-8 ml-0 pl-sm-0 pl-md-0 px-0">
     <p>Pure reputation without the option of arbitration is a weak protection system, as you can never avoid
       <a href="https://en.wikipedia.org/wiki/Sybil_attack" target="_blank">sybil</a> or
       <a href="https://en.wikipedia.org/wiki/Confidence_trick" target="_blank">long con</a> attacks.</p>
-    <p>It is also problematic for protecting privacy and apply it in a decentralized way.</p>
-    <p><a name="13"></a><strong>Can I be an arbitrator?</strong></p>
-    <p>The required <a href="https://docs.bisq.network/dao/phase-zero.html" target="_blank" rel="noopener">BSQ bond</a> is very high and there are currently only very few people who have contributed that much to Bisq that they have earned so much BSQ. But as soon the full DOA is released and more people have allocated higher amounts of BSQ it will be open to anyone.</p>
-    <p><a name="directPeerContact"></a><strong>Can I contact my trading peer?</strong></p>
-    <p>Bisq intentionally does not offer a way to get in direct contact with the trading peer. The security mechanisms does not require any direct contact (other than on reputation based systems like Localbitcoins) and we feel that by offering such a feature we might easily open a can of worms. E.g. malicious users could try to trick the peer into a direct trade without using Bisq and then exploit the lack of security or they use the direct channel for other fraudulent activities (social engineering scams, spam,...). For any problems users can open a dispute and the arbitrator will take care to resolve the issue. Beside that they can use the Bisq forum if they need help or for getting questions answered.</p>
+      <p>Such mechanisms are also problematic for protecting privacy and for keeping the service decentralized.</p>
+  </div>
+
+  <h6 class="accordion-toggle border-top pt-3 pb-2 green" id="become-arbitrator">Can I be an arbitrator?</h6>
+  <div class="accordion-content pb-5 col-sm-12 col-md-8 ml-0 pl-sm-0 pl-md-0 px-0">
+    <p>The required <a href="https://docs.bisq.network/dao/phase-zero.html" target="_blank" rel="noopener">BSQ bond</a> is very high and there are currently only very few people who have contributed enough to Bisq to have have earned so much BSQ.</p>
+    <p>Furthermore, the arbitration system will soon be phased out with the introduction of a <a href='https://github.com/bisq-network/proposals/issues/52' target='_blank'>new trade protocol</a> that replaces arbitrators with mediators.</p>
+  </div>

Again, maybe just leave it out now.

>      </p>
-    <p>If the button does not appear, you can open a support ticket by the key combination cmd + o (or ctrl + o).</p>
+    <p>If the button does not appear, you can open a support ticket by hitting Cmd+O (or Ctrl+O, depending on your system).</p>

Maybe keep it lower case o, otherwise it looks like zero or users try uppercase O

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