[bisq-network/proposals] Support Budget (#200)
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Sat Mar 21 10:57:52 UTC 2020
> _This is a Bisq Network proposal. Please familiarize yourself with the [submission and review process](https://docs.bisq.network/proposals.html)._
I propose to fix the compensation for Support team members as follows
refund agent: 1000 USD
burning man: 1000 USD
mediators: 1000 USD
support agents: 500 USD
support interns: 0 USD
The previous per-case compensation disincentivizes support team members from reporting/fixing bugs because it would reduce their salary, but flat-rate compensation incentivizes support team members to report/fix bugs to get their case load down. We should always try to make incentives in Bisq align properly as much as possible.
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