[bisq-network/support] Fee reimbursement for trade udnnh (#827)

[72khz]

> were you the maker or the taker? please provide the full screenshot of all the trade details

Thank you for your response, @leo816. I was the taker. I have updated my Bisq version since the initial trade. Screenshots have been included below of the open trade section window, the open trade chat window, the attention/error message window within the open trade section and failed trade section. 

**Screenshot of Open Trade Window (Open Trade Section Window):**
<img width="1197" alt="1-Trade ID udnnh - Screenshot of Open Trade Window" src="https://user-images.githubusercontent.com/79034109/109406490-32f8d180-793f-11eb-8f61-21282f7976e8.png">

**Screenshot of Trade Chat (Open Trade Section Window):**
<img width="756" alt="2-Trade ID udnnh - Screenshot of Trade Chat" src="https://user-images.githubusercontent.com/79034109/109406494-3b510c80-793f-11eb-867f-3223ee5f419e.png">

**Screenshot of Attention/Error Message Window #1 (Open Trade Section Window)**
<img width="1199" alt="3-Trade ID udnnh - Screenshot of Attention Window" src="https://user-images.githubusercontent.com/79034109/109406497-42781a80-793f-11eb-9367-45f4b68d859e.png">

**Screenshot of Attention Window/Message #2 (Failed Trades Section Window):**
<img width="1196" alt="4-Trade ID udnnh - Screenshot of Attention Window 2 - Moving to Failed Trades" src="https://user-images.githubusercontent.com/79034109/109406523-73f0e600-793f-11eb-96ee-e032345c95cb.png">

Additionally, if you need the the detailed JSON trade udnnh data and/or an un-blurred screenshot of the trade details (the first screenshot image that was posted in the initial support request message on this thread by me 14 days ago) for complete verification, I can provide those as well. For privacy, these file access links are password-protected and will each expire within 30 days (March 29, 2021). If access to the detailed json trade data and/or un-blurred screenshot image of the trade details, please contact me via email for the password: 72khz at pm.me

_Detailed JSON trade udnnh data (.txt file):_
_https://drive.protonmail.com/urls/2X59V735HG_

_Un-Blurred Screenshot of udnnh Trade Details (.png file):_
_https://drive.protonmail.com/urls/8H3XK3JS7M_

❤️

**The information provided should verify the information of the trade, allow for the successful unlocking of funds and resolves this issue. If this is not the case and more information is needed, please let me know on this support request thread, or, you can contact me via email (72khz at pm.me) for any additional steps, or email me to receive password access to the 2 private links posted above.** 

With that said, I want to close the response with this: Thank you for your time, your attention, and for helping support one of the world's first _(and, in my opinion, the best)_ decentralized cryptocurrency trading platforms available right now. I wish the process to request and unlock funds from failed trades was much easier for Bisq _(because I would really like to receive the BTC back... just a thought for the future from an active Bisq user: can we somehow automatically and securely submit private trade information data [within the Bisq app] similar to how the XMR auto trade function works? Just a thought I had...)_, Anyways, I understand that the technology is still new, and time is very limited. Since it's new, and, like many of these new decentralized blockchain projects, there are still improvements to be made, kinks and issues to be worked out, but, ultimately, the Bisq network _will_ improve over time. Bisq already has a proven track record of incredible features, updates and fixes. This is the first time I've had a major issue like this and I've successfully used it for quite a few trades. Kudos to the whole Bisq team. I cannot speak on behalf of the traders or community members, nor do I know the entirety of your role for the Bisq network _(other than your response to this support request)_, but, from my perspective: your work, time, insight and vision are sincerely appreciated and valued as we begin to enter into the blockchain economy. Warm regards.

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