[bisq-network/support] Bisq Support Calls (#916)

[leo816]

## Support call 2022-02-23
### Topics


 1. BUGS:

     1. [Account Signing] glitch on the account signing
     2. Some penalties can't be fulfilled because the deposit is set too low.
     3. low fees, due to user having the DAO disabled.
     4. BSQ swaps that can't be taken because the DAO is not in sync. (1. explanation is that when bsq swaps were implemented there was a bug that caused bsq users have their account age signed status published, that was solved but caused this underlying out of sync issue.)
     


2. [Mediation Cases] Going over the penalties table:
https://bisq.wiki/Table_of_penalties
     1. "Completely different name in a buyer payment account, a case which is missing from penalties table" 

- If a user does have another bank account with the same name, that should not have a penalty.
- Transition from Keybase to matrix (now its starting to be more active).

3. [Suggestions]:
- Clearer dispute resolution summary
- Have a clearer guide on how to join the **How to buy your first BTC** on matrix
- Be able to sign a message (show the chat log to the mediator)

Weekly bullet point list:
 1. Priorities/ Short term objectives
   - Mediations
   - Bugs
   - tracking of newly implemented payment methods
   - Grin payment verification pending

..
.
..
**Future updates:** 


**- Topics for next call:**


-- 
Reply to this email directly or view it on GitHub:
https://github.com/bisq-network/support/issues/916#issuecomment-1049036040
You are receiving this because you are subscribed to this thread.

Message ID: <bisq-network/support/issues/916/1049036040 at github.com>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bisq.network/pipermail/bisq-github/attachments/20220223/a37e2317/attachment-0001.htm>